Junior IT Support Technician

YesPlay; Wes-Kaap; On-site; ZAR 150,000 - 210,000; Full time

Job summary

YesPlay is seeking a motivated Junior IT Support Technician to join our Cape Town office. You will provide day-to-day IT support, manage Google Workspace, Linux workstations (Ubuntu), and assist with network security and DevOps-related tasks.

The role offers practical experience in enterprise Linux environments, exposure to DevOps tools, and mentoring to grow within IT Operations. Onsite office-based with standard hours.

Qualifications

• Diploma/Certificate/Degree in Information Technology or related field.
• Basic Linux knowledge (Ubuntu preferred).
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
• Basic scripting knowledge (Bash or Python) is a plus.

Responsibilities

• Provide day-to-day IT support for hardware, software, and network issues.
• Administer Google Workspace accounts and NextDNS security.
• Install and maintain Ubuntu Linux workstations.
• Assist with deployment and maintenance in DevOps processes.
• Document procedures and contribute to IT security policies.

Skills

Linux basics

Networking fundamentals

Google Workspace

Security awareness

Troubleshooting

Teamwork

Documentation

Education

Diploma/Certificate/Degree in Information Technology or related field

Tools

Ubuntu Linux

NextDNS

Google Workspace

Firewall concepts

Bash/Python scripting

Job description

YesPlay is one of South Africa’s leading and most trusted online betting platforms, fully licensed in the Western Cape. Since entering the fast-paced iGaming industry over 10 years ago, we’ve grown into a bold, ambitious brand driven by innovation, latest technology, and a genuine focus on customer experience.

Location: Cape Town, South Africa

Employment Type: Full-Time

Work Arrangement: Onsite

Working hours: Monday to Friday (Office hours depending on operational needs)

About the Role

YesPlay is looking for a motivated and enthusiastic Junior IT Support Technician to join our Cape Town office. This is an excellent opportunity for someone who enjoys solving technical problems, working with Linux systems, and wants to develop a career in IT Operations and DevOps.

The successful candidate will provide day-to-day IT support, maintain company systems, assist with network security, and receive training in DevOps processes and deployment procedures.

Key Responsibilities

• Administer and maintain Google Workspace user accounts.
• Manage and maintain the company's NextDNS security and DNS filtering platform.
• Install, configure, and maintain Ubuntu Linux workstations.
• Configure and maintain workstation firewalls and basic security settings.
• Provide first-line technical support for desktop, hardware, printer, and network-related issues.
• Troubleshoot basic LAN, Wi‑Fi, and connectivity problems.
• Monitor network security and report suspicious activity.
• Maintain IT inventory and assist with workstation deployments.
• Assist with software installation, upgrades, and system maintenance.
• Learn and assist with DevOps-related tasks, including:
• Server administration
• Data restoration procedures
• Infrastructure monitoring
• Follow company security policies and IT best practices.
• Document technical procedures and completed support work.
• Diploma, Certificate, or Degree in Information Technology, Computer Science, or a related field.
• Basic understanding of Linux (Ubuntu preferred).
• Basic knowledge of computer hardware and troubleshooting.
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi‑Fi).
• Familiarity with Google Workspace is advantageous.
• Understanding of firewalls or network security concepts is advantageous.
• Basic scripting knowledge (Bash or Python) is beneficial but not required.
• A valid South African driver's licence is advantageous.

Skills & Personal Attributes

We're looking for someone who is:

• Passionate about technology and eager to learn.
• Friendly and professional when assisting users.
• A good problem solver with strong analytical skills.
• Able to work independently and as part of a team.
• Organised with good time management skills.
• Detail-oriented and security conscious.
• Comfortable working in a fast-paced environment.
• Willing to learn DevOps and cloud technologies.

What We Offer

• Practical experience with enterprise Linux environments.
• Exposure to DevOps tools and deployment processes.
• Ongoing mentoring and technical training.
• Opportunities for career growth within the IT and DevOps team.
• A collaborative and supportive working environment.