Junior IT Support Specialist: Desktop & App Helpdesk

Motus Corporation

Gauteng

On-site

ZAR 180,000 - 240,000

Full time

3 days ago

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Job summary

Hyundai Automotive South Africa is seeking a Specialist: Technician I.T Support to provide responsive desktop and operational IT support to Hyundai users. You will help maintain reliable business applications, minimize downtime and improve service quality and turnaround times.

The role involves resolving routine technical issues and escalating complex incidents to senior IT staff or service providers, with emphasis on user-focused service and continuous improvement.

Qualifications

A relevant IT qualification, such as an IT support certificate, diploma or degree, or equivalent practical training.
Foundational hands‑on desktop or IT support experience; one to two years is advantageous.
A Bachelor of Computing is advantageous rather than mandatory for this junior role.

Responsibilities

Provide end-user and desktop support, troubleshooting routine issues and communicating progress.
Assist with installation, configuration and testing of approved applications and software.
Coordinate with vendors for preventative maintenance and escalation as needed.
Follow IT procedures, document fixes and contribute to the knowledge base.
Work with colleagues and users to share knowledge and improve service quality.

Skills

Desktop support

Troubleshooting

IT support

Computer literacy

User-focused service

Planning and organizing

Continuous learning

Education

IT qualification (certificate/diploma/degree)

Bachelor of Computing advantageous

Job description

The role involves resolving routine technical issues and escalating complex incidents to senior IT staff or service providers, with emphasis on user-focused service and continuous improvement.

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