Junior Implementation & Business Analyst – Launch BA Career

Digicall Group; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Digicall Group in Johannesburg is hiring a Junior Implementation & Business Analyst to support systems, processes and client solutions while gaining hands-on experience in business analysis and project delivery.

You will work with senior analysts, implementation teams, developers and stakeholders to document requirements, assist with configuration, testing, and issue resolution, and build solid documentation for ongoing projects.

Qualifications

• Minimum: Grade 12 or equivalent NQF level 4 qualification.
• Preferred: Diploma or Degree in Business Analysis, Information Systems, Computer Science, Business Management, or related field.
• Relevant certifications or coursework in Business Analysis or Project Management advantageous.

Responsibilities

• Assist with gathering and documenting business requirements.
• Participate in stakeholder meetings and workshops.
• Support senior analysts in analyzing business processes and identifying improvement opportunities.
• Assist with creating process maps, workflows, and functional documentation.
• Maintain accurate project and requirements documentation.
• Assist with the implementation of new systems, processes, and enhancements.
• Support system configuration and setup activities under guidance.
• Help coordinate implementation tasks and track progress.
• Assist with data validation and migration activities.
• Monitor implementation activities and elevate issues where necessary.
• Assist in developing test scenarios and test cases.
• Participate in system and user acceptance testing (UAT).
• Capture testing results and log defects.
• Work with stakeholders to ensure requirements are met before deployment.
• Provide first-line support to users during implementation projects.
• Communicate project updates and implementation progress to stakeholders.
• Build positive working relationships across business and technical teams

Skills

Analytical thinking

Verbal & written communication

Attention to detail

Team collaboration

MS 365

Stakeholder engagement

Learning agility

Education

Grade 12 / NQF4

Diploma or Degree in Business Analysis or related field

Tools

CRM/ERP systems

Process mapping tools

Job description

Digicall Group in Johannesburg is hiring a Junior Implementation & Business Analyst to support systems, processes and client solutions while gaining hands-on experience in business analysis and project delivery.

You will work with senior analysts, implementation teams, developers and stakeholders to document requirements, assist with configuration, testing, and issue resolution, and build solid documentation for ongoing projects.