Junior Claims Consultant

Cfs Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Cfs Recruitment (Pty) Ltd seeks a Claims Consultant for a permanent role in Roodepoort, Gauteng. Ideal for mid-career professionals with 3-5 years in commercial claims.

Role involves registering, assessing, and processing gap cover claims, verifying documents, and communicating progress to clients and brokers. Requires Short Term Insurance qualifications and strong admin skills.

Qualifications

• Certificates/Certification: Class of Business Commercial Lines, RE 5, FETC In Short Term Insurance NQF 4, Matric.

Responsibilities

• Register, assess, and process gap cover claims in line with policy terms and conditions.
• Verify documentation, policy details, and underlying insurer responses.
• Communicate with clients, brokers, and service providers regarding claim progress.
• Ensure accurate record-keeping and claims administration.
• Identify claim shortfalls, exclusions, and required supporting documents.
• Maintain turnaround times and deliver high-quality customer service.
• Escalate complex claims or irregularities to senior consultants or management.
• Assist with general administration and claims reporting when required.

Skills

Administrative skills

Communication skills

MS Office

Claims systems

Education

Matric

RE 5

NQF 4 Short Term Insurance

Tools

Claims systems

Job description

We're Hiring: Claims Consultant

Join our team in Roodepoort, Gauteng, as part of an established insurance company. Permanent role ideal for mid-career professionals with 3-5 years of experience in commercial claims.

JOB VACANCY: Claims Consultant

Sector: Insurance
Location: Roodepoort, Gauteng
Job Type: Permanent | Seniority Level: Mid-career (3-5 yrs exp)

Your Role:

• Register, assess, and process gap cover claims in line with policy terms and conditions.
• Verify documentation, policy details, and underlying insurer responses.
• Communicate with clients, brokers, and service providers regarding claim progress.
• Ensure accurate record-keeping and claims administration.
• Identify claim shortfalls, exclusions, and required supporting documents.
• Maintain turnaround times and deliver high-quality customer service.
• Escalate complex claims or irregularities to senior consultants or management.
• Assist with general administration and claims reporting when required.

Qualifications:

Certificates/Certification:
Class of Business Commercial Lines, RE 5, FETC In Short Term Insurance NQF 4, Matric

Skills & Experience:

1-2 years’ experience in short-term insurance in claims
Strong administrative and communication skills
Computer literate (MS Office; experience with claims systems advantageous)
Ability to work accurately under pressure and manage multiple cases
Assist with general administration and claims reporting when required