Claims Handler

Placements24; Benoni; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Remote work flexibility

Medical aid and retirement benefits

Training and career advancement

Positive collaborative atmosphere in_B

Benoni-based team

Job summary

Placements24 in Benoni is seeking a dedicated Claims Handler to manage a portfolio of insurance claims. You will process claims from registration to settlement, communicate with policyholders and service providers, and ensure a smooth claims experience.

The role requires strong insurance knowledge, excellent organizational skills, and the ability to work effectively both independently and as part of a team in Gauteng. A supportive environment and ongoing training are provided.

Qualifications

• Experience in claims handling or customer service in insurance.
• Understanding of short-term, motor, and household insurance products.
• Strong administrative and organizational skills with attention to detail.

Responsibilities

• Receive, register, and acknowledge new insurance claims promptly.
• Assess claim validity against policy terms and conditions.
• Communicate with claimants, witnesses, and other parties to gather information.
• Appoint and manage service providers as required.
• Process claim payments and maintain accurate records of all claim-related activities.
• Provide regular updates to claimants on the status of their claims.

Skills

Communication skills

Administrative skills

Teamwork

Independence

Microsoft Office

Claims management software

Attention to detail

Tools

Microsoft Office Suite

Claims management software

Job description

About the Role

Our client is looking for a dedicated and efficient Claims Handler to manage a portfolio of insurance claims in Benoni . You will be responsible for processing claims accurately, communicating effectively with policyholders and service providers, and ensuring a smooth and satisfactory claims experience. This role requires a strong understanding of insurance policies and excellent organizational skills to manage claims from registration to settlement. Join a supportive team in Gauteng dedicated to providing exceptional service to their clients.

Key Responsibilities

• Receive, register, and acknowledge new insurance claims promptly.
• Assess claim validity against policy terms and conditions.
• Communicate with claimants, witnesses, and other parties to gather necessary information.
• Appoint and manage service providers (e.g., repairers, assessors) as required.
• Process claims payments and maintain accurate records of all claim-related activities.
• Provide regular updates to claimants on the status of their claims.

Requirements

• Previous experience in claims handling or customer service within the insurance industry.
• Good understanding of various insurance products (e.g., short-term, motor, household).
• Strong administrative and organizational skills, with attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in using claims management software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive salary and performance incentives.
• Remote work flexibility, allowing for a better work-life balance.
• Comprehensive medical aid and retirement benefits.
• Opportunities for training and career advancement within the claims department.
• A positive and collaborative work atmosphere in Benoni.