Job Title:Branch Manager

Mh-Solutions; Cape Town; On-site; ZAR 614,000 - 1,004,000; Full time

Job summary

Mh-Solutions in Bloemfontein is seeking a Branch Manager - Logistics to oversee and optimize all branch logistics operations, manage staff, and drive cost-efficient distribution while achieving financial and service targets.

You will implement streamlined processes, monitor performance, ensure safety and compliance, and collaborate with other departments to maintain high customer satisfaction and on-time delivery.

Qualifications

• 6-8 years in a supervisory role in logistics operations.
• Ability to prioritize critical tasks and meet deadlines.

Responsibilities

• Oversee inbound and outbound logistics at the branch.
• Optimize costs and delivery times.
• Implement and maintain efficient processes and systems.
• Analyze operational performance and identify improvement opportunities.
• Manage branch budget and ensure cost-effectiveness.
• Contribute to achieving financial targets for the branch.
• Ensure high levels of customer satisfaction.
• Investigate and resolve customer service issues.
• Oversee and assist with new customer onboarding.
• Establish work schedules and driver coverage.
• Interface with shared functions and other departments.
• Manage resources and risk.

Skills

Staff management

Logistics supervision

Target focus

Tools

Freightware TMS

MS Office

Job description

Freestate, Bloemfontein Monthly Cost To Company (Market related, Negotiable)BRANCH MANAGER - LOGISTICS - BLOEMFONTEINBranch Manager is responsible for overseeing and optimizing all aspects of logistics operations at a branch, including managing staff, ensuring efficient and cost-effective distribution services, and achieving financial and operational targets whilst maintaining compliance and customer satisfaction.

Responsibilities

• Oversee all aspects of branch operations, including inbound and outbound logistics
• Optimizing costs and delivery times.
• Implement and maintain efficient processes and systems.
• Analyze operational performance and identify areas for improvement.
• Manage the branch budget and ensure cost-effectiveness
• Contribute to achieving financial targets for the branch.

Customer Service

• Ensure high levels of customer satisfaction.
• Investigate and resolve customer service issues.
• Oversee and assist with new customer onboarding.

Compliance and Safety

• Ensure compliance with relevant regulations, including OSHA and any other requirements.
• Maintain a safe and efficient working environment.
• Identify and implement continuous improvement initiatives to drive productivity and reduce costs.
• Stay up to date with industry’s best practices and trends.

Other Duties

• Establish work schedules and contract driver coverage.
• Interface with shared functions and other departments.
• Manage and control resources and risk management.
• Maintain existing systems, processes, and controls with continuous improvement.
• Ensure a positive working environment with proactive staff engagement, open door policy and effective communication.

Requirements

• Computer Literate, Freightware TMS, Microsoft Word, Excel, and Outlook Express.
• At least 6-8 years in supervisory role in logistics operations, more specifically in freight distribution operations.
• Understand the importance of targets and deadlines / prioritizing of critical tasks