IT & Systems Support Technician

CCG Systems; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CCG Systems, based at our Head Office, seeks an ICT Technician to deliver IT and systems services to clients and staff. You will ensure effective processing and monitoring of computer and network systems, and handle general maintenance.

Key duties include installing hardware and software, configuring systems, troubleshooting faults, and supporting new application rollouts. A qualifying ICT certificate/diploma is required, with valid SA work status and a valid B-class driver’s license.

Qualifications

• Formal ICT qualification (Certificate or Diploma) in IT or related field.
• Legal eligibility: SA citizen/resident or valid SA work permit; valid code B driver’s license and own transport.
• Additional computer/server courses are advantageous.

Responsibilities

• Install and configure computer hardware, operating systems and applications.
• Monitor and maintain computer systems and networks.
• Assist staff/clients to set up systems or resolve issues (in person or by phone).
• Troubleshoot hardware and software faults; replace parts as required.
• Provide support and generate relevant reports or procedural documents.
• Set up new user accounts and manage passwords.
• Support rollout of new applications.
• Respond to call-outs within agreed time limits; manage multiple cases.

Skills

IT Support

Network Troubleshooting

Asset Management

Customer Communication

Education

Certificate or Diploma in Information Technology, Information Systems, Computer Science, Network Administration, or a related ICT field

Tools

Pastel

Job description

CCG Systems, based at our Head Office, seeks an ICT Technician to deliver IT and systems services to clients and staff. You will ensure effective processing and monitoring of computer and network systems, and handle general maintenance.

Key duties include installing hardware and software, configuring systems, troubleshooting faults, and supporting new application rollouts. A qualifying ICT certificate/diploma is required, with valid SA work status and a valid B-class driver’s license.