IT Administrator

Parvana; Cape Town; On-site; ZAR 250,000 - 360,000; Full time

Job summary

Parvana is seeking an IT Administrator to manage service requests, user accounts and vendor invoices. You will install and support Windows desktops, laptops, printers, and mobile devices while administering Active Directory, Entra ID and Office 365 apps including Exchange, Teams, SharePoint Online and OneDrive.

The role requires 2+ years in IT administration, familiarity with ticketing systems, scheduling, and basic networking.

Qualifications

• A+/N+ or equivalent certification required.
• Minimum 2 years in an IT Administrator role.
• Experience installing/supporting Office 365 and hardware troubleshooting.
• Proficient with Active Directory, Entra ID, ticketing systems and scheduling.
• Good verbal communication is advantageous.

Responsibilities

• Manage IT service requests, mailbox, user accounts, and vendor invoices.
• Install, configure, and troubleshoot Windows desktops/laptops, printers, and mobile devices.
• Administer Microsoft AD, Entra ID and Office 365 apps (Exchange/Teams/SharePoint/OneDrive).
• Support anti-virus/security issues and basic networking problems.
• Maintain voice/video systems and coordinate with external vendors.

Skills

A+/N+ Certification

M365 Admin

Office 365

IT Support

Education

A+/N+ Certification

M365 Certification

Tools

Active Directory

Entra ID

Office 365

Exchange

SharePoint Online

OneDrive

Teams

Job description

Location: Gauteng or Cape Town | Work Type: Office Based | Job ID: J107271

About our client:

Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees and a demonstrated history of both consistent and rapid growth. They are a diverse team of highly skilled knowledge workers with deep investment in IT, they are passionate about cutting-edge tech and digitised processes. They are very employee centric, they provide excellent benefits, bonuses, scope for growth and career advancement. This is a highly ethical organisation in all they do which ensures working there is a pleasure.

What you will be doing:

• Manage the IT service request queue, mailbox, user accounts, and process vendor invoices.
• Install, configure, and troubleshoot desktop operating systems, laptops, desktops, printers, and mobile devices.
• Administer Microsoft Active Directory, Entra ID, and Office 365 applications, including Exchange, Teams, SharePoint Online, and OneDrive.
• Support and remediate anti-virus/security issues and troubleshoot basic networking problems.
• Maintain voice applications, video conferencing, biometric access control equipment, and coordinate repairs with external vendors.

What our client is looking for:

• An A+/N+/M365 Certified Administrator or equivalent qualification.
• At least 2 years of experience in an IT Administrator role, including installing and supporting Office 365 and troubleshooting hardware/devices.
• Proficiency in desktop operating systems, Office 365 applications, ticketing systems, and work scheduling.
• Basic financial control understanding, accuracy, and the ability to prioritise and work under pressure.
• Strong verbal communication skills would be advantageous.

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements

IT Administrator, Office 365, Active Directory, Entra ID, Exchange, Teams, SharePoint, OneDrive, A+, N+, M365, Hardware Support, IT Support