Internal Sales Specialist — Inbound Wins & Customer Growth

Wesfarmers Industrial & Safety; Cape Town; Presencial; AUD 12.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Provident allowance

Medical aid 50% company contribution

Insurance: life, disability and burial

Descripción de la vacante

Wesfarmers Industrial & Safety seeks an Internal Sales & Branch Operations Coordinator to manage internal sales, stock control and branch operations from the Cape Town site. You will handle quotations, orders and customer communications, ensuring accurate records and timely deliveries.

You will coordinate with the main branch on queries, process invoices and payments, and support warehouse tasks in a hands-on role. Strong numeracy and multitasking are essential.

Formación

• Matric (Grade 12) is required.
• 3+ years in internal sales, sales administration, stock control or warehouse operations.
• Experience with quotations, order processing, invoicing and inventory management.
• Computer literacy including MS Office and an ERP/CRM or stock management system.
• Strong numerical, organisational and communication skills.
• Excellent attention to detail and time management.
• Ability to multitask, work independently and perform under pressure.
• Willingness to do hands-on warehouse duties and handle customer payments.

Responsabilidades

• Handle customer enquiries, quotations, sales orders and follow-ups.
• Process orders, invoices, payments and customer collections.
• Pick, pack, dispatch orders and arrange courier deliveries.
• Receive, record and manage stock, replenishment and stocktakes.
• Process tools sent for repairs and goods returned for credit.
• Manage petty cash, customer payments and reconciliations.
• Maintain accurate sales, stock and customer records.
• Liaise with the main branch to resolve queries and discrepancies.
• Prioritise daily tasks and assist with general branch operations.

Conocimientos

Quotations

Order processing

Inventory management

MS Office

ERP/CRM system

Stock control

Communication

Educación

Matric (Grade 12)

Herramientas

ERP/CRM system

Stock management system

Descripción del empleo

Internal Sales & Branch Operations Coordinator

Location: Cape Town, Western Cape, Maitland

Work Arrangement: Fully on-site

Role Overview: A hands‑on, multi‑functional role covering internal sales, customer service, administration, stock control and warehouse operations. The successful candidate must manage the full sales process from quotation to delivery or collection, while ensuring the smooth running of the Cape Town branch.

Key Responsibilities

• Handle customer enquiries, quotations, sales orders and follow‑ups.
• Process orders, invoices, payments and customer collections.
• Pick, pack, dispatch orders and arrange courier deliveries.
• Receive, record and manage stock, replenishment and stocktakes.
• Process tools sent for repairs and goods returned for credit.
• Manage petty cash, customer payments and reconciliations.
• Maintain accurate sales, stock and customer records.
• Liaise with the main branch to resolve queries and discrepancies.
• Prioritise daily tasks and assist with general branch operations.

Minimum Requirements

• Matric (Grade 12).
• At least 3 years’ relevant experience in internal sales, sales administration, stock control or warehouse operations.
• Experience in quotations, order processing, invoicing and inventory management.
• Computer literacy, including MS Office and an ERP, CRM or stock management system.
• Strong numerical, organisational and communication skills.
• Excellent attention to detail and time management.
• Ability to multitask, work independently and perform under pressure.
• Willingness to undertake hands‑on warehouse duties and handle customer payments.

Monthly Package

• Basic Salary: R14,000
• Provident Allowance: R2,100 (after successful probation)
• Average Commission: R6,000 per month, dependent on turnover
• Medical Aid: 50% company contribution
• Insurance: 100% company contribution towards life, disability and funeral cover (after successful probation)
• December Bonus: At management’s discretion, based on company and individual performance