Internal Sales Consultant

Exceed HR and Recruitment; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Exceed HR and Recruitment in Macassar seeks an Internal Sales Consultant to manage high volumes of email and WhatsApp enquiries. You will respond to queries, capture and update customer data, and support the internal sales process.

Responsibilities include handling sales leads with HubSpot, preparing accurate quotations using Omni Accounts, and delivering excellent customer service under pressure.

Qualifications

• Previous sales experience in a similar role is essential.
• Strong customer service and sales skills.
• Excellent written and verbal communication skills in Afrikaans and English.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple enquiries.
• Good organisational and time-management skills.
• Ability to prepare accurate customer quotations.
• HubSpot CRM and Omni Accounts experience advantageous.

Responsibilities

• Respond to customer queries and complaints promptly and professionally.
• Accurately capture and update customer information in the CRM system.
• Manage sales leads and follow-ups using HubSpot.
• Prepare accurate customer quotations using Omni Accounts.
• Provide excellent customer service and support the internal sales process.

Skills

Sales experience

Customer service

Communication skills

Afrikaans

English

Organisational skills

Time management

Attention to detail

Tools

HubSpot CRM

Omni Accounts

Job description

Internal Sales Consultant job vacancy in Macassar.

We are currently looking for an Internal Sales Consultant to manage high volumes of email and WhatsApp enquiries.

Duties and Responsibilities:

• Respond to customer queries and complaints promptly and professionally.
• Accurately capture and update customer information in the CRM system.
• Manage sales leads and follow-ups using HubSpot.
• Prepare accurate customer quotations using Omni Accounts.
• Provide excellent customer service and support the internal sales process.

Requirements:

• Previous sales experience in a similar role is essential.
• Strong customer service and sales skills.
• Excellent written and verbal communication skills in Afrikaans and English.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple enquiries.
• Good organisational and time-management skills.
• Ability to prepare accurate customer quotations.
• HubSpot CRM and Omni Accounts experience advantageous.