Internal Sales Consultant

Exceed Human Resource Consultants; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Exceed Human Resource Consultants in South Africa seeks a proactive Consultant to manage high volumes of email and WhatsApp enquiries, respond to customer queries, and accurately update CRM records.

You will handle sales leads using HubSpot, prepare quotations with Omni Accounts, and deliver professional, bilingual service in Afrikaans and English to support the internal sales process. This role requires meticulous organisation and the ability to work under pressure.

Qualifications

• Previous sales experience in a similar role is essential.
• Strong customer service and sales skills.
• Excellent written and verbal communication skills in Afrikaans and English.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple enquiries.
• Good organisational and time-management skills.
• Ability to prepare accurate customer quotations.
• HubSpot CRM and Omni Accounts experience advantageous.

Responsibilities

• Manage high volumes of email and WhatsApp enquiries.
• Respond to customer queries and complaints promptly and professionally.
• Accurately capture and update customer information in the CRM system.
• Manage sales leads and follow-ups using HubSpot.
• Prepare accurate customer quotations using Omni Accounts.
• Provide excellent customer service and support the internal sales process.

Skills

Sales skills

Customer service

Written and verbal communication

Attention to detail

Time management

Organisational skills

Quotation preparation

Tools

HubSpot CRM

Omni Accounts

Job description

Reference: 11405 AV

Consultant: Anneke Viviers

Job Description

• Manage high volumes of email and WhatsApp enquiries.
• Respond to customer queries and complaints promptly and professionally.
• Accurately capture and update customer information in the CRM system.
• Manage sales leads and follow-ups using HubSpot.
• Prepare accurate customer quotations using Omni Accounts.
• Provide excellent customer service and support the internal sales process.

Qualifications

• Previous sales experience in a similar role is essential.
• Strong customer service and sales skills.
• Excellent written and verbal communication skills in Afrikaans and English.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple enquiries.
• Good organisational and time-management skills.
• Ability to prepare accurate customer quotations.
• HubSpot CRM and Omni Accounts experience advantageous.