Internal Sales Consultant

Ecowize - Southern Africa; Milnerton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Ecowize - Southern Africa is seeking a customer-focused Internal Sales Consultant to drive sales growth through Pest Control & Hygiene products and services. The ideal candidate will identify business opportunities, build strong relationships with existing and prospective customers, and manage quotations, invoicing, and sales administration to support customer satisfaction and business growth.

They will be proactive in cross-selling and stay updated on product offerings while coordinating with

Responsibilities

• Identify business opportunities through market and industry research.
• Engage with existing and prospective customers to develop relationships and uncover needs.
• Promote Pest Control & Hygiene products and services, highlighting quality and value.
• Provide value-added services that address customer needs and support business objectives.
• Build and maintain strong customer relationships to enhance satisfaction and retention.
• Provide management with feedback on customer needs, market trends and competitors.
• Develop and maintain a customer database and pursue sales opportunities.
• Develop and implement strategies to acquire new customers and grow accounts.
• Prepare, manage and process customer quotations accurately and timely.
• Negotiate sales and secure opportunities.
• Initiate invoicing and handover of confirmed sales to Operations.
• Drive monthly sales targets in line with commission policy.
• Coordinate product and service delivery with Branch Managers.
• Manage end-to-end invoicing for purchases and services.

Job description

Ecowize is seeking a customer-focused and results-driven Internal Sales Consultant to drive sales growth through the promotion and sale of our Pest Control & Hygiene products and services. The successful candidate will identify business opportunities, build strong relationships with existing and prospective customers, provide value-added solutions, and manage sales administration and invoicing to support customer satisfaction and business growth.

Key Responsibilities

• Conduct market and industry research to identify new business opportunities and customer needs.
• Engage with existing and prospective customers to develop relationships, understand their requirements, and identify opportunities for additional sales.
• Promote Ecowize's Pest Control & Hygiene products and services, highlighting quality, value, and environmentally friendly solutions.
• Identify opportunities to provide value-added services that address customer needs and support business objectives.
• Build and maintain strong customer relationships to enhance customer satisfaction and retention.
• Provide management with feedback on customer needs, market trends, competitor activities, and opportunities for new products and services.
• Develop and maintain a customer database and proactively identify and pursue sales opportunities.
• Develop and implement sales strategies focused on acquiring new customers, growing existing accounts, and expanding market share.
• Prepare, manage, and process customer quotations accurately and within the required turnaround time.
• Negotiate sales and secure business opportunities.
• Initiate invoicing and payment processes and facilitate the handover of confirmed sales to Operations.
• Drive the achievement of monthly sales targets in accordance with the company's commission policy.
• Liaise with Branch Managers to coordinate product and service delivery.
• Manage the end-to-end invoicing process for outright purchases and jobbing services, ensuring accurate, complete, and timely processing.