Internal Sales Consultant

The Working Earth; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

The Working Earth in Gauteng seeks a driven sales professional to grow new business, manage key accounts and drive sales administration.

You will identify and secure new hospitality sector clients, maintain relationships, process orders and deliver reports, with a focus on meeting targets and providing excellent service.

The ideal candidate has Grade 12, 3 years in internal sales or BD, proficiency in CRM/ERP and MS Office, and strong communication.

Qualifications

• Grade 12 / Matric is required.
• 3+ years in Internal Sales, Business Development, or Account Management.

Responsibilities

• Identify and secure new customers in hospitality and accommodation sectors.
• Proactive outbound sales: cold calling, lead generation, email campaigns.
• Build and manage a pipeline of prospective clients.
• Prepare quotations and proposals and follow up.
• Convert opportunities into long-term relationships and exceed monthly targets.
• Monitor market trends and competitors for growth opportunities.
• Develop and maintain relationships with existing customers.
• Identify opportunities to increase account value and sales revenue.
• Provide exceptional customer service and support.
• Follow up on orders, quotations, deliveries and inquiries.
• Resolve customer concerns professionally and efficiently.

Skills

Internal Sales

Business Development

Account Management

CRM Systems

ERP Systems

MS Office

Communication

Customer Service

Sales Targets

Teamwork

Education

Grade 12 / Matric

Tools

CRM

ERP

MS Office

Job description

Key Responsibilities

New Business Development

• Identify and secure new customers within the hospitality and accommodation sector.
• Conduct proactive outbound sales activities, including cold calling, lead generation, and email campaigns.
• Build and manage a pipeline of prospective clients.
• Prepare and follow up on quotations and proposals.
• Convert opportunities into long-term customer relationships.
• Achieve and exceed monthly sales targets.
• Monitor market trends and competitor activity to identify growth opportunities.

Account Management

• Develop and maintain strong relationships with existing customers.
• Identify opportunities to increase account value and sales revenue.
• Provide exceptional customer service and support.
• Follow up on orders, quotations, deliveries, and customer enquiries.
• Resolve customer concerns professionally and efficiently.
• Drive customer retention and repeat business.

Sales Administration

• Process customer orders accurately and efficiently.
• Maintain customer records and sales data on company systems.
• Prepare sales reports and provide management feedback.
• Liaise with internal departments regarding stock availability and deliveries.
• Ensure compliance with company policies and procedures.

Minimum Requirements

• Grade 12 / Matric.
• Minimum 3 years' experience in Internal Sales, Business Development, or Account Management.
• Proven track record of generating new business and achieving sales targets.
• Experience within hospitality, FMCG, wholesale, distribution, or related industries will be advantageous.
• Proficient in Microsoft Office Suite.
• Experience working with CRM and/or ERP systems.
• Strong verbal and written communication skills.

• Customer-focused approach.
• Strong administration and organisational skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills and attention to detail.