Internal Sales Administrator

Green Marble Recruitment Consultants; Gauteng; On-site; ZAR 180,000 - 360,000; Full time

Job summary

Green Marble Recruitment Consultants is seeking an Internal Sales Administrator in Midrand. You will supervise internal orders, prepare quotations, price tenders and schedule deliveries while maintaining strong customer relationships.

The role emphasizes accurate order capture, pricing, and adherence to company procedures. Strong English communication, a technical background, and proficiency in Microsoft Office are essential for success in this position.

Qualifications

• 3–5 years’ experience in a sales admin or order scheduling role.
• Tenders experience.
• Technical background essential.
• Strong written and verbal English communication; computer literacy.

Responsibilities

• Price products offered by the company to customers.
• Ensure scheduling complies with company standards.
• Prepare accurate sales quotations for customers.
• Price tenders with assistance from technical staff where required.
• Take orders for concrete and pumps and schedule them for on-time delivery.

Skills

Customer service

Sales administration

Communication (English)

Team coordination

Time management

Education

Grade 12 / Matric

Relevant tertiary qualification

Concrete technology qualification (adv)

Tools

Microsoft Office

Outlook

Excel

Word

Job description

INTERNAL SALES ADMINISTRATOR

Location: Midrand

MANAGE ORDERS. DELIVER EXCELLENT CUSTOMER SERVICE.

NON-NEGOTIABLE REQUIREMENTS:

• Relevant qualification.
• 3–5 years’ experience in a similar role.
• Tenders experience.
• Technical background essential.

ROLE OVERVIEW:

Supervise internal orders and sales activities, ensuring accurate quotations, pricing, order capturing and scheduling. The role focuses on customer relationships, efficient resource utilisation, staff performance and compliance with company procedures.

Minimum requirements:

• Grade 12 / Matric.
• A relevant tertiary qualification and/or qualification in concrete technology will be an advantage.
• 3–5 years’ experience in a similar role involving customer liaison, sales administration or order scheduling.
• Tenders experience.
• Technical background.
• Computer literacy, including Microsoft Office, Outlook, Excel and Word.
• Strong written and verbal communication skills in English.
• Sound interpersonal, organisational and administrative skills.
• Ability to work under pressure and as part of a team.
• Willingness and ability to work irregular and extended hours.

Duties and responsibilities:

• Price products offered by the company to customers.
• Ensure scheduling complies with company standards.
• Prepare accurate sales quotations for customers.
• Price tenders with assistance from technical staff where required.
• Take orders for concrete and pumps and schedule them on the computer to ensure on-time delivery.
• Administer payments from cash customers before product delivery.
• Allocate zones correctly to ensure accurate transporter payments.
• Ensure all daily orders are available in advance for loading at the concrete batch plants.
• Ensure optimal utilisation of truck mixers through effective order scheduling.
• Liaise with customers, suppliers, concrete batch plant operators, area managers, operations managers and plant managers.
• Maintain positive relationships between customers and the company.
• Address and resolve customer queries and problems.
• Follow up on quotations and tenders daily with sales staff, customers and the general marketplace.
• Place cement orders for concrete batch plants and communicate delivery times to plant staff.
• Record staff working hours, including normal hours, overtime and leave.
• Manage staff performance and development.
• Ensure compliance with company procedures and quality standards relating to customer relationships, pricing, quotations, orders and scheduling.
• Apply relevant human resources policies and procedures relating to recruitment, training and development, performance management, disciplinary matters and grievances.