Internal Sales

Helderberg Personnel Cc; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Helderberg Personnel Cc in Durbanville seeks a dynamic Hire Specialist / Internal Sales to be the face of the counter and lead daily front-line hire operations, with clear long-term career advancement toward Assistant and Branch Management.

You will drive counter sales, build trade-account relationships, manage fleet availability, process contracts, and uphold health and safety standards while coordinating with the workshop.

Qualifications

• Matric (Grade 12) is required.
• Certificate or diploma in sales, business or logistics is advantageous.
• Minimum 2–3 years counter sales/hire experience is strongly advantageous.
• Valid Driver's License is required.
• Fully bilingual in English and Afrikaans.
• Good technical/mechanical aptitude and POS/rental software proficiency.

Responsibilities

• Counter sales and revenue: drive hire revenue targets and handle inquiries.
• Customer service and retention: build relationships with trade accounts.
• Fleet and equipment management: track availability and liaise with workshop for repairs.
• Contracts and compliance: process hire contracts and manage invoicing.
• Team leadership: support and mentor junior counter staff.
• Stock and cash handling: maintain cash-up accuracy and follow up on invoices.
• Health and safety compliance: adhere to PPE and safe-handling protocols.

Skills

Counter sales

Bilingual English/Afrikaans

Education

Matric (Grade 12)

Certificate/Diploma in sales/business/logistics

Tools

POS/Rental software

MS Office

Job description

A well-established equipment hire branch in Durbanville is looking for a dynamic, customer-focused Hire Specialist / Internal Sales to be the face of the counter and lead daily front-line hire operations. This role offers clear long-term career advancement toward Assistant and Branch Management.

Requirements:

• Matric (Grade 12)
• Relevant certificate/diploma in sales, business or logistics is advantageous (will be an advantageous)
• Minimum 2-3 years’ counter sales/hire experience (tool, plant, or equipment hire industry experience is strongly advantageous)
• Valid Driver’s License
• Fully Bilingual (English and Afrikaans)
• Strong technical/mechanical aptitude, point-of-sale/rental software proficiency, and solid problem-solving abilities under pressure
• Computer literacy(MS Office)
• Must reside in Durbanville or nearby surrounding areas

Duties will include, but not limited to:

• Counter Sales and Revenue: Drive hire revenue targets, handle walk-in/telephone inquiries, and cross-sell add-ons, damage waivers, and accessories.
• Customer Service and Retention: Build lasting relationships with trade accounts, assist clients with equipment selection, and maintain excellent service standards.
• Fleet and Equipment Management: Track equipment availability/utilization, inspect incoming returns for damage, and liaise with the workshop for repairs.
• Contracts and Compliance Accuracy: Accurately process hire contracts, verify client identification/deposits, manage POS invoicing, and handle daily cash-ups.
• Team Leadership: Support, guide, and mentor junior counter staff
• Stock and Cash Handling: Maintain a cash-up accuracy rate, follow up with debtor/outstanding invoices
• Health and Safety Compliance: Adhere to PPE and safe-handling protocols

Working Hours:
Mon – Fri: 07:00 – 17:00
Alternating Saturdays: 07:30 – 12:00
In return a competitive salary is on offer