Insurance Sales Team Lead - Coaching & Compliance

CallForce; Cape Town; On-site; ZAR 334,800 - 446,400; Full time

Job summary

A leading insurance sales firm in Cape Town is seeking an experienced Insurance Sales Team Leader to manage a high-performing team of agents. This role focuses on driving team performance and achieving sales targets while ensuring compliance with industry regulations. The ideal candidate should possess strong leadership skills, a proven track record in insurance sales, and be proficient in Excel/Google Sheets. This position offers a dynamic work environment with opportunities for career growth.

Qualifications

• Proven track record in exceeding sales targets through team leadership.
• 2+ years’ experience in a BPO or call center environment on an insurance sales campaign.
• Knowledge of regulatory requirements.

Responsibilities

• Lead and manage a team of insurance sales agents.
• Drive the achievement of sales targets through coaching and performance monitoring.
• Ensure compliance with regulatory frameworks during all sales processes.

Skills

Strong Excel/Google Sheets skills

Excellent communication skills

Conflict resolution skills

Leadership ability

Education

Matric / Grade 12

FAIS accredited (RE5)

Tools

QA scorecards

Scripting

Job description

A leading insurance sales firm in Cape Town is seeking an experienced Insurance Sales Team Leader to manage a high-performing team of agents. This role focuses on driving team performance and achieving sales targets while ensuring compliance with industry regulations. The ideal candidate should possess strong leadership skills, a proven track record in insurance sales, and be proficient in Excel/Google Sheets. This position offers a dynamic work environment with opportunities for career growth.