Insurance Policy Administrator – Renewals & Service

Placements24; East London; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund contributions

On-the-job training

Professional development

Career stability

Job summary

Placements24 in East London seeks a meticulous Policy Administrator to manage insurance policies. You will process applications, endorsements, renewals, and cancellations, and respond to client inquiries regarding coverage.

This role emphasizes accurate administration and a strong eye for detail within our East London office. The position offers opportunities to support the insurance lifecycle, maintain policy records, and collaborate with sales and claims teams to ensure efficient policy

Qualifications

• Proven experience in administrative or policy processing.
• Strong organizational skills and meticulous attention to detail.
• Proficiency with administrative software and databases.
• Good communication and customer service skills.

Responsibilities

• Process new insurance policy applications, endorsements, and renewals accurately and efficiently.
• Maintain policy records in the company’s database, ensuring information is up-to-date.
• Handle client inquiries regarding policy details, coverage, premiums, and account status.
• Generate policy documents, statements, and other correspondence for clients.
• Assist in the cancellation and reinstatement of policies as per procedures.
• Collaborate with sales and claims teams to ensure seamless policy administration.

Skills

Policy processing

Administrative skills

Data entry

Customer service

Attention to detail

Database skills

Insurance terminology

Education

High school diploma

Job description

Placements24 in East London seeks a meticulous Policy Administrator to manage insurance policies. You will process applications, endorsements, renewals, and cancellations, and respond to client inquiries regarding coverage.

This role emphasizes accurate administration and a strong eye for detail within our East London office. The position offers opportunities to support the insurance lifecycle, maintain policy records, and collaborate with sales and claims teams to ensure efficient policy