Insurance & Financial Call Centre Advisor

AtripleA recruitment & temps; Centurion; On-site; ZAR 44,640 - 66,960; Full time

Job summary

A recruitment agency in Centurion is seeking a Call Centre Agent/Advisor to enhance organizational growth in the insurance and financial sector. Responsibilities include telephonic interactions with clients, e-mail communication, and after-sale services. Required qualifications include Matric, sales principles understanding, and RE 5 certification. This role offers a salary of R4000 to R6000 plus incentives. Interested candidates should send their CV along with the latest pay slip.

Qualifications

• Experience with telephonic and email communication with clients and administration.
• Understanding of product benefits and FAIS regulations.
• Ability to maintain accurate records.

Responsibilities

• Conduct telephonic interactions with product providers and clients.
• Provide after-sale service to clients.
• Assist in queries received and follow up on documentation.

Skills

Sales tactics/principles

FSB structure and FAIS Act

Computer skills (MS Office, Excel & Outlook)

Sales experience

Understanding of Financial Industry

Education

Matric

Business Training

RE 5

Continuous professional development prescribed by the FSCA

Job description

A recruitment agency in Centurion is seeking a Call Centre Agent/Advisor to enhance organizational growth in the insurance and financial sector. Responsibilities include telephonic interactions with clients, e-mail communication, and after-sale services. Required qualifications include Matric, sales principles understanding, and RE 5 certification. This role offers a salary of R4000 to R6000 plus incentives. Interested candidates should send their CV along with the latest pay slip.