Dynamic Insurance Telesales Advisor

OUTsurance; Centurion; On-site; ZAR 201,000 - 312,000; Full time

Job summary

OUTsurance is expanding its telesales team in Centurion to drive conversions from leads and quotes. You will engage customers telephonically, present product benefits, and guide them toward informed purchasing decisions while meeting quality standards.

Candidates should have Matric, FAIS regulatory exam completion, and at least 2 years in insurance sales; prior call centre experience is advantageous. A performance-based salary structure applies in a dynamic, client-focused environment.

Qualifications

• Matric requirement with strong communication ability.
• Completed FAIS regulatory exams (RE or full qualification).
• 2 years insurance sales experience preferred / advantageous.
• Previous call centre experience advantageous.

Responsibilities

• Convert lead/quotes to sales in terms of targets.
• Communicate with dealership account managers.
• Interact with customers to guide products and aid purchasing decisions.
• Talk telephonically to potential clients and inform them of product benefits while maintaining quality measures.
• Maintain in-depth product knowledge to provide accurate information.
• Utilise persuasive techniques to close sales and meet objectives.
• Handle customer calls and emails in a polite, professional manner.
• Contribute as a team player to achieve organisational goals.

Skills

Call centre experience

Selling skills

Negotiating skills

Problem solving

Attention to detail

Team player

Interpersonal communication

Adaptability

Integrity

Stress tolerance

Education

Matric

FAIS Regulatory Exams (RE or full qualification)

Relevant tertiary or Call centre qualification

Job description

OUTsurance is expanding its telesales team in Centurion to drive conversions from leads and quotes. You will engage customers telephonically, present product benefits, and guide them toward informed purchasing decisions while meeting quality standards.

Candidates should have Matric, FAIS regulatory exam completion, and at least 2 years in insurance sales; prior call centre experience is advantageous. A performance-based salary structure applies in a dynamic, client-focused environment.