Insurance Client Services Specialist (Long-Term)

AtripleA recruitment & temps; South Africa; On-site; ZAR 162,489 - 194,630; Full time

Job summary

A leading recruitment firm in South Africa is seeking a competent Client Services Administrator to provide professional support to clients in the long term insurance sector. Responsibilities include managing client inquiries, administering insurance claims, and ensuring compliance with regulations. Candidates must hold a matric qualification and have at least two years of experience in the insurance industry, along with necessary certifications. This role offers an opportunity to contribute to a dynamic team environment.

Qualifications

• Must have two years' experience in the insurance industry.
• One year client services experience is required.
• Experience in Category A, B, C, and retail benefits is essential.

Responsibilities

• Provide professional first line support to clients.
• Administer claims and ensure accurate information.
• Advise clients on cancellations and retention options.

Skills

Client service procedures

Communication skills

Problem-solving skills

Education

Matric

Recognised Qualification as per the FSB

RE 5

Registration as Employee Representative (FSB)

Job description

A leading recruitment firm in South Africa is seeking a competent Client Services Administrator to provide professional support to clients in the long term insurance sector. Responsibilities include managing client inquiries, administering insurance claims, and ensuring compliance with regulations. Candidates must hold a matric qualification and have at least two years of experience in the insurance industry, along with necessary certifications. This role offers an opportunity to contribute to a dynamic team environment.