Insurance Client Services Specialist — Claims & Retention

AtripleA recruitment & temps; Mtubatuba; On-site; ZAR 174,676 - 209,227; Full time

Job summary

A recruitment agency is seeking a Client Services Administrator in Mtubatuba, KZN. The successful candidate will provide first line support to clients and manage client services, claims administration, and retention strategies. Required qualifications include Matric and FSB recognition, with a preference for candidates with 2 years in the Insurance industry. The role promises a dynamic environment where client satisfaction is a priority, with a competitive salary of R17,200 p.m.

Qualifications

• Minimum 2 years' experience in the Insurance Industry.
• At least 1 year in Client Services.
• Experience in Category A, B, C and retail benefits is an advantage.

Responsibilities

• Render client services including adherence to procedures and handling complaints.
• Administer claims and assist clients in filling forms.
• Provide advice to clients on cancellations and procedures.

Skills

Client service procedures

Claims administration

Client retention techniques

Education

Matric

Recognized Qualification as per the FSB

RE 5

Registration as an Employee Representative (FSB)

Job description

A recruitment agency is seeking a Client Services Administrator in Mtubatuba, KZN. The successful candidate will provide first line support to clients and manage client services, claims administration, and retention strategies. Required qualifications include Matric and FSB recognition, with a preference for candidates with 2 years in the Insurance industry. The role promises a dynamic environment where client satisfaction is a priority, with a competitive salary of R17,200 p.m.