Insurance Client Services Specialist

AtripleA recruitment & temps; Mthatha; On-site; ZAR 152,334 - 182,466; Full time

Job summary

A recruitment agency in Mthatha is seeking a CLIENT SERVICES ADMINISTRATOR who will be responsible for rendering client services and managing claims. The ideal candidate will hold a matric and relevant certifications, with a strong focus on client satisfaction. Applicants should have a minimum of 2 years' experience in the insurance sector and possess strong communication and interpersonal skills. The position offers a monthly salary of R15 000-00 and aims to recruit someone who is professional and client-oriented.

Qualifications

• Minimum of 2 years' experience in the Insurance Industry.
• 1 year of client services experience required.
• Experience in categories A, B, C and retail benefits advantageous.

Responsibilities

• Render client services and adhere to procedures.
• Administrate claims and assist clients with forms.
• Advise clients on cancellations and processes.
• Manage office administration and correspondence.
• Maintain documentation and filing procedures.

Skills

Communication

Computer

Telephone Etiquette

Interpersonal Skills

Education

Matric

Recognised Qualification as per the FSB

RE 5

Registration as an Employee Representative (FSB)

Job description

A recruitment agency in Mthatha is seeking a CLIENT SERVICES ADMINISTRATOR who will be responsible for rendering client services and managing claims. The ideal candidate will hold a matric and relevant certifications, with a strong focus on client satisfaction. Applicants should have a minimum of 2 years' experience in the insurance sector and possess strong communication and interpersonal skills. The position offers a monthly salary of R15 000-00 and aims to recruit someone who is professional and client-oriented.