Client Services Specialist – Long-Term Insurance

AtripleA recruitment & temps; South Africa; On-site; ZAR 162,489 - 194,630; Full time

Job summary

A reputable recruitment agency in South Africa is seeking a Client Services Administrator for the long-term insurance industry. The role involves providing professional first line support to clients, managing claims administration, and ensuring compliance with client service procedures. Ideal candidates must have a minimum of matric, relevant qualifications, and at least 2 years of experience in the insurance industry. The position is based in East London, offering a monthly salary of R16 000.

Qualifications

• Matric and recognised qualification as per the FSB are required.
• At least 2 years' experience in the insurance industry.
• 1 year of direct client services experience is required.

Responsibilities

• Provide first line support to clients in the insurance sector.
• Process claims and assist clients with claims forms.
• Maintain filing systems and documentation as required.

Skills

Client service procedures

Claims administration

Policy cancellation process

Documentation and filing

Communication skills

Education

Matric

Recognised Qualification as per the FSB

Registration as an Employee Representative (FSB)

RE 5

Job description

A reputable recruitment agency in South Africa is seeking a Client Services Administrator for the long-term insurance industry. The role involves providing professional first line support to clients, managing claims administration, and ensuring compliance with client service procedures. Ideal candidates must have a minimum of matric, relevant qualifications, and at least 2 years of experience in the insurance industry. The position is based in East London, offering a monthly salary of R16 000.