Senior Client Services Liaison – Long-Term Insurance

AtripleA recruitment & temps; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A recruitment agency seeks a Senior Clerk for their client in Pretoria. The ideal candidate will provide professional first line support to clients in the long-term insurance sector. Key responsibilities include advising clients on cancellations and policy changes. The position requires a Matric certificate, FSB registration, and relevant qualifications per the FSB Board Notice. Experience of at least 2 years in the Insurance Industry and 1 year in Client Services is required.

Qualifications

• Matric certification is required.
• Must be registered as an Employee Representative with the FSB.
• Relevant industry qualifications are necessary based on the appointment date.

Responsibilities

• Provide professional first line support to clients.
• Advise clients on cancellations.
• Advise clients on changes to the policy.

Skills

Client advice

Policy changes

Understanding of regulations

Education

Matric

Registration as an Employee Representative (FSB)

Relevant Qualification as per FSB Board Notice

Regulatory Examination Level 1: Representatives (RE5)

Job description

A recruitment agency seeks a Senior Clerk for their client in Pretoria. The ideal candidate will provide professional first line support to clients in the long-term insurance sector. Key responsibilities include advising clients on cancellations and policy changes. The position requires a Matric certificate, FSB registration, and relevant qualifications per the FSB Board Notice. Experience of at least 2 years in the Insurance Industry and 1 year in Client Services is required.