Insurance Claims Processor

Placements24; Klerksdorp; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund

On-the-job training

Career growth

Annual leave

Employee assistance program

Job summary

Placements24 in Klerksdorp, North West, is seeking an organized Insurance Claims Processor to join our dedicated team on-site. You will handle incoming claims, verify information, and route files to the appropriate adjusters while maintaining precise records.

Ideal candidates have strong administrative and data entry skills, attention to detail, and proficiency with common office software. Join a stable employer offering comprehensive benefits and opportunities for professional growth within the

Qualifications

• High school diploma or equivalent; further education is a plus.
• Experience in administrative, data entry, or claims processing is advantageous.
• Exceptional attention to detail and accuracy.
• Proficiency in computers and Microsoft Office Suite.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Familiarity with insurance terminology is a plus.

Responsibilities

• Receive, log, and organize incoming insurance claims documentation.
• Accurately enter claim data into the company's claims management system.
• Verify the completeness and accuracy of submitted forms and supporting documents.
• Identify missing information or discrepancies and communicate with claimants or agents for clarification.
• Categorize claims based on type, coverage, and complexity.
• Route processed claims to the appropriate claims adjusters or specialized departments.
• Maintain organized electronic and physical claim files.
• Assist claims adjusters and other team members with administrative tasks as needed.
• Follow established procedures and guidelines for claim processing.
• Ensure timely processing of claims to meet service level agreements.

Skills

Data entry

Attention to detail

Microsoft Office

Time management

Communication

Education

High school diploma

Tools

MS Office Suite

Job description

About the Role

Our client is looking for an organized and efficient Insurance Claims Processor to join their dedicated team in Klerksdorp, North West, ZA . This is a fantastic opportunity for individuals with strong administrative skills and a keen eye for detail to contribute to the smooth operation of the claims department. You will be responsible for accurately processing incoming claims, verifying information, and ensuring that all documentation is complete before routing it to the appropriate adjusters or departments. This role requires excellent data entry skills and the ability to work systematically within established procedures. As this is an on-site position, you will benefit from direct collaboration with colleagues and access to immediate support within the office environment. We are committed to fostering a professional and supportive workplace for our employees.

Key Responsibilities

• Receive, log, and organize incoming insurance claims documentation.
• Accurately enter claim data into the company's claims management system.
• Verify the completeness and accuracy of submitted forms and supporting documents.
• Identify missing information or discrepancies and communicate with claimants or agents for clarification.
• Categorize claims based on type, coverage, and complexity.
• Route processed claims to the appropriate claims adjusters or specialized departments.
• Maintain organized electronic and physical claim files.
• Assist claims adjusters and other team members with administrative tasks as needed.
• Follow established procedures and guidelines for claim processing.
• Ensure timely processing of claims to meet service level agreements.

Requirements

• High school diploma or equivalent required; further education or certification is a plus.
• Previous experience in an administrative, data entry, or claims processing role is advantageous.
• Exceptional attention to detail and accuracy.
• Proficiency in using computers and standard office software (e.g., Microsoft Office Suite).
• Excellent organizational and time management skills.
• Ability to work efficiently in a fast-paced office environment.
• Strong written and verbal communication skills.
• Ability to follow instructions and established procedures.
• Team player with a positive attitude.
• Familiarity with insurance terminology is a plus.

Benefits

• Competitive starting salary.
• Comprehensive benefits package including medical aid and provident fund.
• Opportunities for on-the-job training and skill development.
• Stable employment within a reputable insurance company.
• Regular working hours within a supportive office setting.
• Paid annual leave.
• Employee assistance program.
• Team events and social activities.
• Potential for career growth within the claims department.