Senior Claims Assessor - Property Division

Placements24; Midrand; Hybrid; ZAR 900.000 - 1.200.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Bonuses

Medical aid

Pension fund

Paid time off

Hybrid work model

Professional development

Zusammenfassung

Placements24 in Midrand, Gauteng, seeks a Senior Claims Assessor to manage complex property insurance claims from initiation to resolution. You will interpret policy wordings, supervise loss adjusters, and negotiate settlements with claimants while ensuring compliance with regulations.

The role requires 5+ years of experience, strong analytical skills, and a track record in mentoring junior staff. Travel within Gauteng for investigations is expected, with a hybrid working model offered.

Qualifikationen

• Minimum of 5 years handling complex property insurance claims.
• Relevant tertiary qualification in Risk Management, Law, Finance, or related field advantageous.
• Strong understanding of property insurance principles, construction types, and building regulations.
• Excellent analytical, problem-solving and decision-making abilities.
• Excellent negotiation and communication skills, both written and verbal.

Aufgaben

• Investigate, evaluate and settle complex property insurance claims (fire, flood, structural damage).
• Interpret policy wordings, conditions and endorsements to determine coverage.
• Perform site inspections or manage loss adjusters for detailed assessments.
• Negotiate settlements with claimants and/or representatives in a fair, timely manner.
• Identify potential fraudulent claims for further investigation.
• Provide clear reports on claim assessments, recommendations and settlements.
• Mentor and support junior claims assessors.
• Collaborate with underwriting and legal to ensure seamless processing.
• Maintain accurate records in the claims management system.
• Stay abreast of industry trends, regulatory changes and best practices.

Kenntnisse

Analytical skills

Negotiation

Communication

Independent work

Mentoring/Leadership

Claims management software

Ausbildung

Risk Management/Law/Finance qualification

Tools

Claims management software

Jobbeschreibung

About the Role

Our client, a leading provider in the insurance sector, is seeking a highly experienced and meticulous Senior Claims Assessor to join their dynamic team in Midrand, Gauteng. This pivotal role involves managing and processing complex property insurance claims from initiation to resolution, ensuring adherence to policy terms, legal requirements, and company standards. The ideal candidate will possess a deep understanding of property insurance principles and demonstrate exceptional analytical skills. This position offers a stimulating environment for professionals looking to make a significant impact in a growing organization. We are committed to fostering professional development and offering opportunities for career advancement within our client's esteemed company.

Key Responsibilities

• Investigate, evaluate, and settle complex property insurance claims, including fire, flood, and structural damage.
• Interpret policy wordings, conditions, and endorsements to determine coverage.
• Conduct thorough site inspections or appoint and manage loss adjusters for detailed assessments.
• Negotiate settlements with claimants and/or their representatives in a fair and timely manner.
• Identify potential fraudulent claims and escape for further investigation.
• Provide clear and concise reports on claim assessments, recommendations, and settlement outcomes.
• Mentor and support junior claims assessors, offering guidance and expertise.
• Collaborate with internal departments, such as underwriting and legal, to ensure seamless claim processing.
• Maintain accurate and up-to-date records of all claim activities within the claims management system.
• Stay abreast of industry trends, regulatory changes, and best practices in claims assessment.

Requirements

• A minimum of 5 years of demonstrable experience in handling complex property insurance claims.
• A relevant tertiary qualification in Risk Management, Law, Finance, or a related field is highly advantageous.
• Strong understanding of property insurance principles, construction types, and building regulations.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Excellent negotiation and communication skills, both written and verbal.
• Proficiency in using claims management software and standard office applications.
• Ability to work independently and manage a demanding caseload effectively.
• Proven track record of integrity and ethical conduct.
• Willingness to travel within the Gauteng region for claim investigations as required.
• Demonstrated leadership potential or experience in mentoring junior staff.

Benefits

• Our client values its employees and offers a comprehensive benefits package designed to support their well-being and professional growth.
• This includes a competitive annual salary, performance-based bonuses, and opportunities for continuous professional development through accredited training programs.
• Employees also benefit from a generous medical aid contribution, a robust pension fund, and paid time off.
• The Hybrid work model provides flexibility, balancing in-office collaboration with remote work convenience.
• Join a supportive team environment that champions innovation and rewards dedication.