Insurance Claims Adjuster - Auto

Placements24; Soweto; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health insurance

Professional development

Job summary

Placements24 is seeking a proficient Auto Insurance Claims Adjuster to join its fully remote team. You will manage the lifecycle of auto claims, from initial report to investigation, negotiation, and settlement, while ensuring fair and timely resolutions.

The role requires strong negotiation, excellent communication, remote work discipline, and experience with claims management software. You will interact with policyholders, repair shops, and legal representatives in a customer‑focused

Qualifications

• Experience as Auto Claims Adjuster or similar role.
• Strong knowledge of auto insurance policies and liability.
• Excellent negotiation and customer service skills.

Responsibilities

• Investigate auto insurance claims, determine liability and coverage.
• Inspect damaged vehicles and assess repair costs.
• Negotiate settlements with policyholders and legal representatives.
• Document all claim activities accurately in the system.
• Ensure compliance with relevant insurance regulations.

Skills

Auto claims experience

Negotiation

Customer service

Remote work discipline

Tools

Claims management software

Job description

Our client is seeking a proficient Insurance Claims Adjuster specializing in Auto claims to join their fully remote team. In this role, you will manage the entire lifecycle of auto insurance claims, from initial reporting through investigation, negotiation, and settlement. Your primary responsibility is to ensure fair and timely resolution of claims while adhering to policy terms and regulatory requirements. You will work independently from your home office, interacting with policyholders, repair shops, and legal representatives. This is an excellent opportunity for an experienced adjuster who is detail-oriented, customer-focused, and adept at managing a caseload remotely.

Key Responsibilities

• Investigate auto insurance claims, determining liability and coverage based on policy provisions.
• Inspect damaged vehicles and assess repair costs, potentially using specialized software.
• Negotiate settlements with policyholders, repair facilities, and legal counsel in a fair and efficient manner.
• Document all claim activities, findings, and communications accurately within the claims management system.
• Ensure compliance with all relevant state and federal insurance regulations.

Requirements

• Proven experience as an Auto Claims Adjuster or similar role.
• Thorough understanding of auto insurance policies, damage assessment, and liability principles.
• Excellent negotiation, communication, and customer service skills.
• Proficiency in claims management software and standard office tools.
• Ability to work independently, manage time effectively, and maintain organization in a remote setting.

Benefits

• Competitive annual salary with potential for performance-based incentives.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance coverage.
• Opportunities for professional development and continuing education.
• A supportive virtual team environment focused on efficiency and customer satisfaction.