Insurance Claims Assessor

Placements24; Gauteng; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Company vehicle

Travel allowance

Bonuses potential

Job summary

Placements24 in Gauteng is seeking a meticulous Insurance Claims Assessor to join our client’s team in Tembisa. You will investigate, evaluate, and settle claims with integrity and empathy for policyholders, ensuring fair outcomes and adherence to policy terms.

You will negotiate settlements, document activities in the claims system, and ensure regulatory compliance while supporting customers through challenging times.

Qualifications

• Minimum of 3 years of experience in insurance claims handling or assessment.
• Solid understanding of insurance policies, legal principles, and claims investigation techniques.
• Excellent analytical, critical thinking, and problem-solving abilities.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency with claims management software and standard office applications.
• A driver's license and willingness to conduct site inspections as required.

Responsibilities

• Investigate insurance claims by gathering relevant information, interviewing claimants and witnesses, and reviewing policy details.
• Assess damages and determine the extent of liability and coverage in accordance with policy terms.
• Negotiate settlements with claimants and third parties to reach fair and timely resolutions.
• Document all claim activities, communications, and decisions accurately in the claims management system.
• Ensure compliance with all relevant insurance regulations and company procedures.
• Provide clear explanations of claim decisions and processes to policyholders.

Skills

Analytical skills

Negotiation

Communication skills

Investigation techniques

Claims handling experience

Driver's license

Tools

Claims management software

Job description

About the Role

Our client is looking for a meticulous and empathetic Insurance Claims Assessor to join their team in Tembisa . In this critical role, you will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. You will interact directly with policyholders, assess damages, and determine the validity and payout of claims, ensuring adherence to policy terms and conditions. The successful candidate will be adept at navigating complex claims, possess excellent negotiation skills, and be committed to providing outstanding customer service during challenging times for our policyholders, upholding the company's reputation for integrity and reliability.

Key Responsibilities

• Investigate insurance claims by gathering relevant information, interviewing claimants and witnesses, and reviewing policy details.
• Assess damages and determine the extent of liability and coverage in accordance with policy terms.
• Negotiate settlements with claimants and third parties to reach fair and timely resolutions.
• Document all claim activities, communications, and decisions accurately in the claims management system.
• Ensure compliance with all relevant insurance regulations and company procedures.
• Provide clear explanations of claim decisions and processes to policyholders.

Requirements

• Minimum of 3 years of experience in insurance claims handling or assessment.
• Solid understanding of insurance policies, legal principles, and claims investigation techniques.
• Excellent analytical, critical thinking, and problem-solving abilities.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency with claims management software and standard office applications.
• A driver's license and willingness to conduct site inspections as required.

Benefits

• Competitive salary package with potential for annual bonuses.
• Health, accident, and life insurance coverage.
• Opportunities for professional development and certifications in claims management.
• A supportive team environment with regular performance feedback.
• Company vehicle or travel allowance provided for site visits.