Insurance Broker - Personal Lines Specialist

Placements24; Randfontein; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive base salary plus annual/at

Medical aid

Provident fund

Training and development

Career progression

Work-life balance

Job summary

Placements24 in Rustenburg seeks a dedicated Insurance Broker specializing in Personal Lines to advise on home, auto and other personal policies. You will source quotes, explain policy details, and guide clients through applications while building lasting relationships with underwriters.

The role emphasizes strong sales, communication and regulatory knowledge, with a focus on client service and growth for the brokerage in the Rustenburg community.

Qualifications

• Minimum 3 years of experience as an Insurance Broker or similar client-facing role.
• Strong knowledge of personal lines products (home, motor, travel) and related policies.
• Excellent sales, negotiation and interpersonal skills.
• Matriculation is required; FAIS accreditation and NQF Level 4 are advantageous.

Responsibilities

• Consult with clients to identify insurance needs and advise on personal lines products.
• Source and compare quotes to secure best coverage for clients.
• Explain policy terms, coverage limits and exclusions clearly.
• Assist clients with applications and gather necessary documents.
• Manage renewals, policy adjustments and inquiries.
• Provide support to clients during claims process.
• Maintain relationships with underwriters and insurers.
• Stay updated on products, market trends and regulatory changes in Rustenburg.
• Aim to meet sales targets and contribute to profitability.
• Network locally to generate new business leads.

Skills

Sales skills

Communication skills

Negotiation

CRM familiarity

Personal lines knowledge

Education

Grade 12

FAIS accreditation

NQF Level 4

Tools

CRM systems

MS Office

Job description

About the Role

Our client, a reputable insurance brokerage firm, is seeking a dedicated and customer-focused Insurance Broker specializing in Personal Lines to join their team in **Rustenburg, North West**. This role is fundamental to providing clients with tailored insurance solutions for their homes, vehicles, and other personal assets. You will be responsible for understanding client needs, advising on suitable policy options, negotiating with insurers, and ensuring clients receive excellent service throughout their policy lifecycle. The ideal candidate will possess strong sales skills, excellent communication abilities, and a thorough knowledge of personal insurance products. We are looking for an individual passionate about helping people protect what matters most to them and who can contribute to the continued growth of our business in **Rustenburg**. This position offers a dynamic environment where you can build lasting client relationships.

Key Responsibilities

• Consult with clients to identify their insurance needs and provide expert advice on personal lines products (e.g., household, motor, travel).
• Source and compare quotes from various insurance providers to find the most suitable and cost-effective coverage for clients.
• Explain policy terms, conditions, coverage limits, and exclusions clearly to clients.
• Assist clients with the application process, ensuring all necessary documentation is completed accurately.
• Manage client relationships, including renewals, policy adjustments, and handling inquiries.
• Provide support and guidance to clients in the event of a claim.
• Build and maintain strong relationships with insurance company underwriters and representatives.
• Stay updated on new insurance products, market trends, and regulatory changes affecting personal lines insurance in **Rustenburg, North West**.
• Achieve sales targets and contribute to the overall profitability of the brokerage.
• Network within the local **Rustenburg** community to generate new business leads.

Requirements

• Matriculation (Grade 12) is essential; relevant insurance qualifications (e.g., FAIS accreditation, NQF Level 4) are highly advantageous.
• Proven experience (minimum 3 years) as an Insurance Broker or similar client-facing role in the insurance industry.
• Comprehensive knowledge of personal lines insurance products, including home, auto, and other related policies.
• Excellent sales, negotiation, and interpersonal skills.
• Strong ability to explain complex insurance concepts in a clear and understandable manner.
• Proficiency in CRM systems and standard office software.
• Ability to work independently and manage time effectively in a **Rustenburg**-based office.
• A passion for customer service and building long-term client relationships.
• Willingness to pursue ongoing professional development and training.
• A clean credit and criminal record is required.

Benefits

• Competitive base salary plus attractive commission structure.
• Comprehensive medical aid plan and provident fund.
• Ongoing training and development opportunities to enhance your skills.
• A friendly and collaborative work atmosphere in **Rustenburg**.
• Opportunities for career progression within the brokerage.
• Work-life balance initiatives.