- Capture of new business policies
- Endorsements, Amendments
- Post loss underwriting
- Ensure existence of cover
- Liaison with client on all aspects of claim
- Notification to client of welcome pack and this to the client
- Dealing with all client queries related to HOC
- Liaison with Insurers and Brokerage Sales force to ensure correct policy administration
- Bank confirmations
Requirements
- Matric
- STI experience essential
- Self motivated with a consistently positive approach
- Dynamic individual who is able to multi-task
- Flexible (adapts easily to change)
- Ability to deal with staff on all levels
- Ability to establish, build, maintain and manage sound interpersonal relationships on both a verbal and written level (both internally & externally)
- Excellent organizational skills
- Full computer literacy is essential (Excel, Word, Outlook, Windows, PowerPoint)
- Able to work well in a team and/or individually
- Attention to detail and accuracy
- Able to understand policy wordings and cover
Core Competencies
Demonstrates expertise in policy administration, client liaison, and underwriting processes, with a strong focus on attention to detail and organizational skills. Proficient in managing client queries and maintaining effective interpersonal relationships both internally and externally.
Highest-signal resume keywords
- STI Experience
- Policy Administration
- Client Liaison
- Full Computer Literacy
- Attention to Detail
ATS Optimization Keywords
Hard Skills
- Policy Capture
- Endorsements
- Amendments
- Post Loss Underwriting
- Understanding Policy Wordings
Soft Skills
- Self Motivated
- Dynamic Individual
- Excellent Organizational Skills
- Ability to Multi-Task
- Interpersonal Relationship Management
Certifications & Qualifications
Industry Keywords
- HOC
- Insurers
- Brokerage Sales Force
- Client Queries
- Cover Existence
Tools & Technologies
- Excel
- Word
- Outlook
- Windows
- PowerPoint