Insurance Administrator

Phakama Administration Services; Pretoria; On-site; ZAR 201,000 - 335,000; Full time

Job summary

Phakama Administration Services is seeking a skilled Insurance Administrator to join our Pretoria team. The role involves administering and managing client policies, handling queries, and ensuring accuracy in insurance documents.

The ideal candidate has at least 2 years in long-term insurance, strong knowledge of policies, and excellent communication skills, with proficiency in English and Afrikaans. Office-based role in Wilgers, Pretoria.

Qualifications

• Proven experience or strong understanding of long-term insurance processes.
• Excellent written and verbal communication skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Administer and manage insurance policies for clients.
• Process and resolve insurance-related queries efficiently and timeously.
• Review insurance documents for accuracy.
• Liaise with clients to provide information and resolve queries.
• Coordinate with internal departments to ensure smooth insurance processes.
• Assist with policy renewals, amendments, and cancellations.
• Maintain accurate records and documentation.

Skills

Insurance knowledge

Excellent communication

Attention to detail

Teamwork & independence

MS Office proficiency

Tools

Microsoft Office (Word & Excel)

Job description

Phakama Administration Services is looking for a skilled and dedicated Insurance Administrator to join our growing team.

• Administer and manage insurance policies for clients
• Process and resolve insurance-related queries efficiently and timeously
• Review insurance documents for accuracy
• Liaise with clients to provide information and resolve queries
• Coordinate with internal departments to ensure smooth insurance processes
• Assist with policy renewals, amendments, and cancellations
• Maintain accurate records and documentation
• Minimum of 2 years’ experience in long-term insurance (advantageous)
• Strong knowledge of insurance policies and procedures
• Proficiency in Microsoft Office (Word & Excel)
• Excellent written and verbal communication skills
• Proficiency in English and Afrikaans
• Ability to work independently and collaboratively within a team

We’re Hiring: Insurance Administrator

Location: Wilgers, Pretoria.

Company: Phakama Administration Services

Phakama Administration Services is looking for a skilled and dedicated Insurance Administrator to join our growing team.

Key Responsibilities

• Administer and manage insurance policies for clients
• Process and resolve insurance-related queries efficiently and timeously
• Review insurance documents for accuracy
• Liaise with clients to provide information and resolve queries
• Coordinate with internal departments to ensure smooth insurance processes
• Assist with policy renewals, amendments, and cancellations
• Maintain accurate records and documentation

Requirements

• Minimum of 2 years’ experience in long-term insurance (advantageous)
• Strong knowledge of insurance policies and procedures
• Proficiency in Microsoft Office (Word & Excel)
• Excellent written and verbal communication skills
• Proficiency in English and Afrikaans
• Ability to work independently and collaboratively within a team

What We’re Looking For

• Strong attention to detail
• Excellent communication skills
• Proven track record in the insurance industry