Insurance Admin – Underwriting & Claims Specialist

VKB Group; Vrystaat; On-site; ZAR 180,000 - 260,000; Full time

Job summary

VKB Group in Free State seeks an Admin Underwriting and Claims professional to join VKB Brokers in Vrede. You will handle underwriting and claims administration for Personal, Commercial, and Agrifarm clients within FAIS guidelines.

The role requires Grade 12 and NQF short-term insurance qualifications with RE5, strong numerical and accurate data handling, and the ability to work under pressure while coordinating with brokers and insurers.

Qualifications

• Grade 12 and relevant short-term insurance qualifications.
• RE5 regulatory examination for representatives.
• Experience in insurance is advantageous.
• Strong numerical skills with precision.

Responsibilities

• Ensure instructions are processed and approved before month-end.
• Revise and monitor information received on instructions.
• Ensure renewals are done correctly and on time.
• Build reports with brokers, insurers, colleagues and managers.
• Manage the administrative function on CIMS.
• Resolve customer queries and complaints within FAIS framework.
• Complete product-specific training.
• Maintain CPD points per year.

Skills

Independent

Structured

Good communication

Under pressure

Value add

Education

Grade 12

NQF Short Term Insurance 4

NQF Short Term Insurance 5 / Higher Certificate

RE5 Regulatory Examination

Job description

VKB Group in Free State seeks an Admin Underwriting and Claims professional to join VKB Brokers in Vrede. You will handle underwriting and claims administration for Personal, Commercial, and Agrifarm clients within FAIS guidelines.

The role requires Grade 12 and NQF short-term insurance qualifications with RE5, strong numerical and accurate data handling, and the ability to work under pressure while coordinating with brokers and insurers.