Underwriting & Claims Administration Specialist

VKB Agriculture; Jan Kempdorp; Sur place; ZAR 250 000 - 380 000; Plein temps

Résumé du poste

VKB Agriculture is seeking a detail-oriented administrator to support underwriting and claims operations. You will process instructions, manage policy renewals, and maintain strong relationships with brokers and insurers.

The role emphasizes accuracy, regulatory compliance, and efficient administration within a busy team. With a focus on customer service and continuous learning, the successful candidate will handle data capture, maintain records, and adapt to insurance systems while delivering

Qualifications

• Must hold Grade 12 or NQF 4 as a minimum.
• NQF4+ Short-Term Insurance qualification required or advantageous.
• NQF5 in Short-Term Insurance is advantageous.
• RE5 regulatory exam will be advantageous.

Responsabilités

• Process underwriting instructions accurately and within required timelines.
• Review and monitor information for policy amendments and instructions.
• Ensure all policy renewals are completed correctly and on time.
• Maintain effective relationships with brokers, insurers, colleagues, and management.
• Manage administrative functions on the CIMS system.
• Resolve customer queries and complaints within FAIS framework.
• Complete required product-specific training and maintain CPD requirements.
• Maintain accurate records and support efficiency of underwriting and claims function.
• Perform additional administrative duties as required.

Connaissances

Underwriting admin

Claims administration

Policy management

Data capture

Numerical accuracy

Customer service

Verbal communication

Stakeholder management

Microsoft Office

Working under pressure

Formation

Grade 12 / NQF 4

Short-Term Insurance NQF4+

NQF5 in Short-Term Insurance

RE5 Regulatory Exam advantageous

Outils

Insurance systems

Description du poste

VKB Agriculture is seeking a detail-oriented administrator to support underwriting and claims operations. You will process instructions, manage policy renewals, and maintain strong relationships with brokers and insurers.

The role emphasizes accuracy, regulatory compliance, and efficient administration within a busy team. With a focus on customer service and continuous learning, the successful candidate will handle data capture, maintain records, and adapt to insurance systems while delivering