Inspiring Prestige Beauty Store Manager

The Estée Lauder Companies Inc.; Cape Town; Presencial; ZAR 360 000 - 600 000; Tempo integral

Resumo da oferta

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead and coach a team of Sales Associates, driving sales, service and store operations in a fast-paced prestige beauty environment.

You will create and execute agile business plans, recruit and retain customers through in-store events and CRM, and develop the team to reach ambitious targets while delivering outstanding guest experiences.

Qualificações

• Proven retail management experience, preferably in cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with business planning including setting sales targets, analysis, and scheduling.
• Experience in inventory management, facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and service targets.
• Experience creating and executing in-store events.
• Able to work retail hours including nights, weekends and events.
• Experience with retail POS software.
• Proficient in Microsoft Office.
• Must provide proof of right to live and work in the country if invited to interview.

Responsabilidades

• Lead, coach and develop Sales Associates to meet sales and service targets.
• Create and execute an agile business plan for the store.
• Recruit and retain customers through strategic events and CRM.
• Oversee store operations including inventory and cash handling.
• Foster a high-performing team delivering exceptional guest experiences.

Conhecimentos

Retail management

Cosmetics experience

Customer service

Sales analysis

Staff scheduling

Inventory management

Cash reconciliation

POS software

Microsoft Office

Right to work

Descrição da oferta de emprego

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead and coach a team of Sales Associates, driving sales, service and store operations in a fast-paced prestige beauty environment.

You will create and execute agile business plans, recruit and retain customers through in-store events and CRM, and develop the team to reach ambitious targets while delivering outstanding guest experiences.