ABOUT THIS ROLE
Are you passionate about kitchen design, product training, and creating inspiring customer experiences?
WHAT YOU WILL DO
- Deliver product training sessions for customers and internal teams, both digitally and in person
- Develop and deliver engaging presentations, workshops, and training content
- Create cabinet designs using relevant design systems, with training provided where required
- Consult with customers on showroom design, layout, styling, and product selection
- Conduct showroom tours, audits, and provide recommendations to improve customer experiences
- Plan and support trade shows, industry events, student days, and other promotional activities
- Maintain the training centre, equipment, materials, and relevant inventory records
- Manage marketing storeroom inventory and maintain the asset register
- Create written content, including articles, editorials, and design-focused features
- Expand and maintain cabinet libraries and design portfolios
- Support the sales team by increasing product awareness, engagement, and adoption
- Facilitate regional student projects in collaboration with internal and external stakeholders
- Manage training schedules, appointments, and related administrative responsibilities
- Travel locally and internationally as required
WHAT WE ARE LOOKING FOR
- Relevant tertiary qualification would be advantageous
- Minimum of 5 years' experience in kitchen design and/or education
- Experience in kitchen design, customer consultation, quoting, order management, and project delivery
- Knowledge of architectural drawings and proficiency in CAD software or equivalent design applications
- Experience with design programmes; knowledge of OPC/OCC systems would be advantageous, although training will be provided
- Computer literacy, including Microsoft Office and PowerPoint
- Excellent written and verbal communication skills, with proficiency in English
- Confident, outgoing, and engaging personality with strong presentation and public-speaking abilities
- Strong interpersonal skills and the ability to build lasting customer relationships
- Highly organised, with excellent time management, problem-solving, and attention to detail
- Ability to work independently and collaboratively in a demanding environment
- Valid Code 8 drivers licence and own reliable vehicle are essential
- Willingness to travel locally and internationally and work extended hours when required
If you have a passion for kitchen design, enjoy sharing your knowledge, and thrive on creating engaging customer experiences, we'd love to hear from you!