Industrial Project Coordinator & Customer Liaison

Boardroom Appointments; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Boardroom Appointments in Johannesburg invites applications for a Project Administrator - Industrial to support manufacturing operations through accurate information, robust data reporting and proactive stakeholder liaison. The successful candidate will hold Matric, preferably an NQF7 in Customer Services Management or related field, plus a Certificate (NQF5).

SAP experience, MS Office proficiency, data analysis skills, and the ability to manage multiple projects with shifting deadlines are

Qualifications

• Matric (Grade 12) is required.
• NQF 7 qualification in Customer Services Management or related is preferable; at least an NQF 5 certificate is acceptable.
• Up to 3 years CS management experience / acting as a Customer Liaison Officer in manufacturing is needed.
• Knowledge of SAP and data analysis methods is essential.

Responsibilities

• Provide product information and advice to external and internal customers.
• Maintain a professional, accurate telephonic information service to Industrial clients nationwide.
• Maintain relationships and portray a professional image of the organisation.
• Manage orders and processes in SAP and related systems with adherence to SLAs.
• Support governance, risk and compliance by ensuring accurate data and reporting.

Skills

Organisational skills

Data analysis

Customer service management

Stakeholder management

Quality management knowledge

Attention to detail

Education

Matric (Grade 12)

NQF 7 qualification in Customer Services Management or related

NQF 5 Certificate in Customer Service / Marketing / Exports

Tools

SAP ERP System

MS Office Suite

ERP Systems

Job description

Boardroom Appointments in Johannesburg invites applications for a Project Administrator - Industrial to support manufacturing operations through accurate information, robust data reporting and proactive stakeholder liaison. The successful candidate will hold Matric, preferably an NQF7 in Customer Services Management or related field, plus a Certificate (NQF5).

SAP experience, MS Office proficiency, data analysis skills, and the ability to manage multiple projects with shifting deadlines are