Industrial IT/OT Technician — On-Site IoT & Network Support

Fullstop Recruitment Services; Gauteng; On-site; ZAR 180,000 - 320,000; Full time

Job summary

Fullstop Recruitment Services is seeking a hands-on IT technician to provide on-site support for industrial mining IT/OT infrastructure. You will ensure reliability, availability and performance of IT systems, hardware, networks and IoT devices while adhering to SLAs and safety procedures.

The role requires practical experience in IT support, strong troubleshooting skills and a proactive attitude in a demanding operational environment. On-site work and overtime may be required.

Qualifications

• Matric with IT support or infrastructure experience.
• Strong hardware, networking and end-user computing knowledge.
• Knowledge of network connectivity, switches, routers and troubleshooting.
• Ability to work independently and as part of a technical team.
• Willingness to work on-site in an industrial environment and overtime when required.
• Strong commitment to health, safety and operational procedures.

Responsibilities

• Provide technical support for desktops, laptops, servers, networks and end-user infrastructure.
• Troubleshoot hardware, software, connectivity and network-related faults.
• Assist with the maintenance and support of IoT devices and electronic security systems.
• Perform routine infrastructure inspections, testing and preventative maintenance; log, manage and resolve tickets within SLAs.
• Maintain accurate technical documentation, service reports and troubleshooting records.
• Follow SOPs, site requirements and health and safety regulations.
• Collaborate with technical teams, supervisors, clients and service providers to resolve issues.

Skills

Analytical skills

Problem-solving

Communication skills

Networking knowledge

End-user computing

Hardware understanding

Teamwork

Independent work

Education

Grade 12 / Matric

Tools

CompTIA A+

Network+

Cisco CCNA

Dell hardware certifications

HP hardware certifications

Microsoft MCP/MCSE

Windows Server

Fibre-optic networking

Job description

Fullstop Recruitment Services is seeking a hands-on IT technician to provide on-site support for industrial mining IT/OT infrastructure. You will ensure reliability, availability and performance of IT systems, hardware, networks and IoT devices while adhering to SLAs and safety procedures.

The role requires practical experience in IT support, strong troubleshooting skills and a proactive attitude in a demanding operational environment. On-site work and overtime may be required.