Industrial Account Manager – Growth & Remote-Ready

Placements24; Mtubatuba Local Municipality; Hybrid; USD 31,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Remote work setup resources

Growth and development opportunities

Collaborative team environment

Job summary

Placements24 seeks a dedicated Account Manager to grow key industrial client relationships in Richards Bay, KwaZulu-Natal. You will be the primary contact for assigned accounts, offering tailored solutions and strategic account planning.

You will manage client expectations, conduct regular reviews, and coordinate with internal teams to ensure service excellence and post-sales support. Strong CRM and negotiation skills are essential.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Proven experience in account management or a client-facing sales role.
• Strong communication, negotiation, and problem-solving abilities.
• Ability to build long-term client relationships and manage multiple accounts.

Responsibilities

• Manage a portfolio of existing industrial clients, ensuring satisfaction and retention.
• Develop and implement account plans to identify upsell opportunities.
• Serve as the main liaison between clients and internal teams for issue resolution.
• Conduct regular business reviews to assess performance and future needs.
• Monitor market trends within the industrial sector to advise clients.

Skills

Account management

Client relations

CRM proficiency

Negotiation

Communication

Problem solving

Education

Bachelor's degree

Tools

CRM software

Sales reporting tools

Job description

Placements24 seeks a dedicated Account Manager to grow key industrial client relationships in Richards Bay, KwaZulu-Natal. You will be the primary contact for assigned accounts, offering tailored solutions and strategic account planning.

You will manage client expectations, conduct regular reviews, and coordinate with internal teams to ensure service excellence and post-sales support. Strong CRM and negotiation skills are essential.