Incentive Travel Groups Designer

andBeyond Travel; Sandton; On-site; ZAR 350,000 - 500,000; Full time

Job summary

&Beyond Travel is seeking a dynamic travel professional to lead Leisure Group itinerary planning, focusing on incentive-specific arrangements and exceptional guest experiences.

You will manage group reservations from quote to invoicing, ensure timely responses, and proactively tailor itineraries while upholding the care of people, land, and wildlife that defines &Beyond. Willingness to travel and work with agents, guests and suppliers is essential.

Qualifications

• Good understanding of delivering excellent service to agents/guests.
• In-depth knowledge of Tourplan or a similar booking system.
• In-depth geographical, logistical and product knowledge of South Africa, Botswana, Tanzania and Kenya required.
• Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia and Mozambique advantageous.
• A willingness and aptitude to learn.

Responsibilities

• Plan and design Leisure Group itineraries (incentive-specific experience advantageous).
• Understand group requirements and policies.
• Manage reservations from quote to invoicing and travel documents.
• Ensure lead times for responses meet SOPs.
• Proactively sell products and services to build the best itineraries.
• Maintain clear communication with colleagues, agents, guests and suppliers.
• Uphold &Beyond values: care of people, land and wildlife.
• Travel with groups or conduct site inspections as needed.

Skills

Communication skills

Time & desk management

Work under pressure

Tools

Tourplan

Job description

&Beyond Travel is seeking a dynamic travel professional to lead Leisure Group itinerary planning, focusing on incentive-specific arrangements and exceptional guest experiences.

You will manage group reservations from quote to invoicing, ensure timely responses, and proactively tailor itineraries while upholding the care of people, land, and wildlife that defines &Beyond. Willingness to travel and work with agents, guests and suppliers is essential.