Incentive Group Travel Designer

Andbeyond; Sandton; On-site; ZAR 300,000 - 420,000; Full time

Job summary

AndBeyond in Sandton is seeking an experienced Groups Reservations Coordinator to design Creative Leisure Group itineraries and oversee the end-to-end reservations process.

You will qualify groups, manage lead times, quotes, invoicing and travel documents while proactively selling products to deliver memorable guest experiences. Strong Tourplan skills and SA regional knowledge are essential.

Qualifications

• 5+ years experience in Groups specific role.
• Experience delivering excellent service to agents/guests.
• In-depth knowledge of Tourplan or similar booking systems.

Responsibilities

• Design Leisure Group itineraries with a creative, out-of-the-box approach.
• Manage reservations process from quote to invoicing and travel documents.
• Ensure lead times for responses meet SOPs and communicate with stakeholders.

Skills

Communication

Time management

Under pressure

Attention to detail

Negotiation

Writing explanations

Customer focus

Excel

Word

Education

Tour operating knowledge

Tools

Tourplan

Job description

AndBeyond in Sandton is seeking an experienced Groups Reservations Coordinator to design Creative Leisure Group itineraries and oversee the end-to-end reservations process.

You will qualify groups, manage lead times, quotes, invoicing and travel documents while proactively selling products to deliver memorable guest experiences. Strong Tourplan skills and SA regional knowledge are essential.