Groups and Incentives Travel Specialist

Bushwise; Sandton; Sur place; ZAR 250 000 - 420 000; Plein temps

Résumé du poste

Bushwise is seeking an experienced Groups & Incentives Travel Specialist to join a leading luxury African travel company in Sandton, South Africa. The role focuses on designing extraordinary African travel experiences, managing group bookings, and delivering exceptional service to clients and partners.

The ideal candidate will have substantial group travel experience, strong knowledge of Africa destinations, and proficiency in Tourplan or similar booking systems.

Qualifications

• At least 5 years' experience specialising in group travel (incentives experience is advantageous).
• Strong knowledge of Tourplan or a similar booking system.
• Excellent geographical and product knowledge of South Africa, Botswana, Tanzania and Kenya.
• Experience with additional African destinations will be advantageous.
• Strong written and verbal communication skills.

Responsabilités

• Design and create innovative leisure group and incentive travel itineraries.
• Manage group reservations from initial enquiry and quotation through to final booking.
• Understand client requirements and work within allocated budgets.
• Coordinate with agents, guests, suppliers and internal teams.
• Prepare quotations, invoices and travel documentation.
• Proactively recommend and sell travel products and experiences.
• Ensure exceptional service delivery throughout the booking process.

Connaissances

Group travel

Client service

Communication

Time management

Detail oriented

Outils

Tourplan

MS Excel

Description du poste

Sandton, South Africa

Position

Permanent

Salary

Market Related

Are you passionate about creating exceptional travel experiences and designing unforgettable African journeys?

Our client is recruiting an experienced Groups & Incentives Travel Specialist to join a leading luxury African travel company.

We are looking for a creative, detail-oriented travel professional with strong group travel experience and a passion for delivering outstanding itineraries across Africa.

KEY RESPONSIBILITIES:

• Design and create innovative leisure group and incentive travel itineraries.


• Manage group reservations from initial enquiry and quotation through to final booking.


• Understand client requirements and work within allocated budgets.


• Coordinate with agents, guests, suppliers and internal teams.


• Prepare quotations, invoices and travel documentation.


• Proactively recommend and sell travel products and experiences.


• Ensure exceptional service delivery throughout the booking process.

THE IDEAL CANDIDATE:

Someone who is creative, proactive, customer-focused and passionate about designing extraordinary African travel experiences.

Requirements

• At least 5 years' experience specialising in group travel (incentives experience is advantageous).


• Strong knowledge of Tourplan or a similar booking system.


• Excellent geographical and product knowledge of South Africa, Botswana, Tanzania and Kenya.


• Experience with additional African destinations will be advantageous.


• Strong written and verbal communication skills.


• Excellent negotiation, organisational and time-management skills.


• Advanced computer literacy, particularly MS Word and Excel.


• Ability to work under pressure with exceptional attention to detail.