In-Store Customer Experience & POS Specialist

Clicks Group Limited; Vrystaat; Vor Ort; ZAR 90.000 - 130.000; Vollzeit

Zusammenfassung

Clicks Group Limited is recruiting for a permanent, in-store position in the Free State to deliver service excellence at the point of sale. You will handle scans, payments, and clubcard enrollment while promoting promotions and ensuring accurate cash handling.

The role focuses on delivering friendly, professional service and maintaining merchandising standards to support the brand values. The successful candidate will demonstrate a strong customer orientation, planning and teamwork skills with a

Qualifikationen

• Desirable: Maths 50% and English 50% at Grade 12 level.
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Understanding of stock management procedures.

Aufgaben

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Kenntnisse

Customer orientation

Planning

Organising

Problem solving

Relationship building

Communication

Teamwork

Ausbildung

Grade 12 Maths/English

Jobbeschreibung

Clicks Group Limited is recruiting for a permanent, in-store position in the Free State to deliver service excellence at the point of sale. You will handle scans, payments, and clubcard enrollment while promoting promotions and ensuring accurate cash handling.

The role focuses on delivering friendly, professional service and maintaining merchandising standards to support the brand values. The successful candidate will demonstrate a strong customer orientation, planning and teamwork skills with a