In-Store Beauty Advisor & Personal Care Expert

Clicks Group Limited; Polokwane; On-site; ZAR 100,000 - 167,000; Full time

Job summary

A leading beauty retailer in Polokwane is seeking a Beauty Advisor to enhance customer experience through expert advice on beauty products and services. The ideal candidate will engage customers, drive department sales, manage stock, and ensure high operational standards. Applicants with a background in beauty, skincare, or retail are encouraged to apply. This role demands strong interpersonal skills and a passion for beauty.

Responsibilities

• Consult with customers to advise on beauty products.
• Drive sales through promotion, cross-selling, and up-selling.
• Monitor sales performance and evaluate product offerings.
• Maintain updated knowledge of beauty trends and products.
• Execute operational activities within the beauty department.
• Ensure visual merchandising and presentation standards.
• Provide superior customer service as a brand ambassador.
• Promote the Clicks clubcard and enroll new members.
• Increase profitability through product promotion.
• Facilitate brand loyalty by driving company values.

Skills

Understanding and application of selling principles

Retail/FMCG background

Understanding of stock management procedures

Knowledge of customer service excellence

Knowledge of beauty and skincare products

Results and target driven

Strong customer orientation

Interpersonal skills

Engaging and confident

Persuading and influencing

Relating and Networking

Delivering Results and Meeting Customer Expectations

Commercial Thinking

Following instructions and procedures

Working with people

Planning and organising

Coping with Pressures and Setbacks

Education

Experience within beauty / skincare / retail / FMCG environment

Job description

A leading beauty retailer in Polokwane is seeking a Beauty Advisor to enhance customer experience through expert advice on beauty products and services. The ideal candidate will engage customers, drive department sales, manage stock, and ensure high operational standards. Applicants with a background in beauty, skincare, or retail are encouraged to apply. This role demands strong interpersonal skills and a passion for beauty.