Beauty Advisor & Customer Experience Specialist

Placements24; Stellenbosch; On-site; ZAR 83,000 - 138,000; Full time

Benefits offered by this job

Competitive hourly wage + commission

Employee discounts on beauty products

Comprehensive training

Career advancement opportunities

Dynamic retail environment

Job summary

Placements24 in Stellenbosch seeks a Beauty Advisor to be the face of a premium beauty brand, delivering expert skincare, makeup, and fragrance advice and personalized recommendations.

You will deliver exceptional customer service, help drive sales, manage product displays, stay ahead of launches, and benefit from comprehensive training and employee discounts in a dynamic retail environment.

Qualifications

• Previous experience in retail sales, particularly in beauty/cosmetics, is desirable.
• A genuine passion for beauty, skincare, and makeup.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong sales skills and a results-oriented approach.
• Ability to work flexible hours, including weekends and public holidays.
• A professional appearance and a positive attitude.

Responsibilities

• Greet and engage customers, assessing their beauty needs and providing personalized product recommendations.
• Demonstrate product usage and application techniques effectively.
• Achieve and exceed individual and store sales targets through excellent customer service and product knowledge.
• Maintain an attractive and well-organized product display, ensuring stock is replenished and presented professionally.
• Stay up-to-date with new product launches, promotions, and beauty industry trends.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.

Skills

Customer service

Sales skills

Communication

Beauty product knowledge

Job description

Placements24 in Stellenbosch seeks a Beauty Advisor to be the face of a premium beauty brand, delivering expert skincare, makeup, and fragrance advice and personalized recommendations.

You will deliver exceptional customer service, help drive sales, manage product displays, stay ahead of launches, and benefit from comprehensive training and employee discounts in a dynamic retail environment.