IDT Product Manager - Digital Solutions for B2B Markets

The British American Tobacco Group

Cape Town

On-site

ZAR 900,000 - 1,200,000

Full time

3 days ago

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Benefits offered by this job

Meal Voucher/ Canteen as per location

Private Pension

Life & Health Insurance

Yearly bonus based on the ABS

Family support policy

Office perks

Flexible policy as per agreed Second L

Job summary

BAT in Cape Town seeks a Digital Business Analyst to help define digital business solutions, translate business needs into product requirements, and partner with IT, marketing and commercial teams across SSA markets. You will work with Agile practices, manage vendor engagements, and contribute to a robust product lifecycle in a dynamic, growth-focused environment.

You will apply Lean/Agile methods, collaborate with architects, and drive data-driven decisions while supporting multiple markets and

Qualifications

Bachelor’s degree – preferably within an IT-related discipline.
3+ years experience in a digital business analyst role (or equivalent).
Delivering transformational projects across multiple vendors/stakeholders – eg. Global Partners/Service Providers, internal development, COE teams, offshore.
Proven experience with agile methodology.
Experience with Agile tools - Microsoft Azure DevOps, Jira, Confluence.
Experience with Salesforce – Experience, Commerce, Marketing Cloud, CRM; Microsoft PowerApps, PowerBI; Integration – Mulesoft, Apigee; Other – SAP.
Practical experience using BI/Data/Analytics including data modelling, translating data into usable value-added information.
Clear, collaborative and pragmatic communication skills.
Technology neutral – remains unbiased toward a specific technology or vendor choice, and is more interested in results than personal preferences.
Displays intellectual curiosity and integrity.

Responsibilities

Key contributor to digital business solution planning and delivery roadmap, proposing technology solutions to maximise business value
Obtain a deep understanding of relevant business requirements to develop high-quality product requirements addressing the business, infrastructure, security, support, and operations needs
Understand technical options, limitations, costs and risks to effectively prioritise and communicate with stakeholders on key product decisions.
Manage end-to-end delivery of multiple projects in various environments, across all stages of delivery and across multiple markets/stakeholders
Coordinate deployment and testing of defined solutions in collaboration with the IT Operations/delivery team and other business stakeholders
Apply Lean / Agile methodologies, including lean business case creation, user story development, delivery & testing
Manage the Product release calendar in line with business timelines and dependencies in collaboration with local and above market teams.
Understands current and future business capabilities and determines corresponding solution designs to drive the organisation’s business outcomes
Leverage a ‘start-up’ mentality and approach to solutioning, implementing and experimenting with new technology solutions
Prepares and facilitates the evaluation and selection of partners and products through RFP/RFQ’s
Actively contribute to effective Steering Committees / Design Reference Groups across multiple markets
Implement & continually optimise cross-functional ways of working to accelerate solution / approach transformation
Work closely with the Solutions Architect to ensure a robust architectural runway is developed that can support future business requirements throughout the product lifecycle (stretch)
Work closely with product managers, product owners and architects to enable infrastructure agility, scalability and resilience to support required product needs throughout product lifecycle (stretch)
Immersed in emerging technology trends and their practical application to enable new and evolving business and operation models (stretch)