Ict Operations Manager - Pretoria East

Labourlinq Recruitment (Pty) Ltd; Pretoria; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Labourlinq Recruitment (Pty) Ltd in Pretoria East seeks an experienced ICT Operations Manager to lead the operations team, engage corporate clients, and drive new business opportunities. You will ensure service delivery aligns with client needs and organizational goals.

The role requires 6–8 years of ICT leadership experience, strong sales drive, and excellent communication. A strategic, client-focused mindset is essential for revenue growth and long-term partnerships.

Qualifications

• 6–8 years' experience managing ICT teams in the ICT industry.
• Extensive knowledge and understanding of the ICT industry.
• Proven experience working professionally with clients.
• Previous sales and business development experience is essential.
• Strong ability to identify and develop new business opportunities.
• Comfortable meeting with prospective and existing clients.
• Strong leadership and relationship-building abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and manage the ICT operations team
• Manage and assist the technical team with operational and technical requirements
• Build and maintain strong relationships with existing clients
• Arrange and conduct client meetings
• Identify client requirements and understand their business needs
• Develop new business opportunities and contribute towards revenue growth
• Provide clients with appropriate ICT solutions based on their requirements
• Work closely with internal teams to ensure effective service delivery
• Ensure operational objectives and client expectations are met
• Contribute to the overall growth and development of the business

Skills

Team management

Client engagement

Sales & business development

Leadership

Communication skills

Interpersonal skills

Business development awareness

Job description

ICT Operations Manager - Pretoria East

Our client is looking for a senior ICT professional who is confident in both operations and business development. This is an exciting opportunity for an experienced ICT professional who has a strong background in team management, client engagement, sales, and business development.
The successful candidate should be comfortable managing a team, engaging at a corporate level with clients, identifying opportunities, understanding client needs, and driving new business.

Key Responsibilities

• Lead and manage the ICT operations team
• Manage and assist the technical team with operational and technical requirements
• Build and maintain strong relationships with existing clients
• Arrange and conduct client meetings
• Identify client requirements and understand their business needs
• Develop new business opportunities and contribute towards revenue growth
• Provide clients with appropriate ICT solutions based on their requirements
• Work closely with internal teams to ensure effective service delivery
• Ensure operational objectives and client expectations are met
• Contribute to the overall growth and development of the business

Minimum Requirements

• Minimum 6-8 years' experience managing a team within the ICT industry
• Extensive knowledge and understanding of the ICT industry
• Proven experience working professionally with clients
• Previous sales and business development experience is essential
• Strong ability to identify and develop new business opportunities
• Comfortable meeting with prospective and existing clients
• Ability to understand and identify client needs and business requirements
• Good understanding of a corporate business environment
• Excellent communication and interpersonal skills
• Strong leadership and relationship-building abilities

If you have ICT industry experience, leadership skills, professional client-facing ability, and sales drive, we would like to hear from you.
REM: Negotiable depending on experience.
NOTE: If you do not hear from us within 2 weeks, please consider your application unsuccessful.