ICT Manager

AtripleA recruitment & temps

Pretoria

On-site

ZAR 600,000 - 750,000

Full time

14 days+

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Job summary

A leading South African recruitment firm is seeking an experienced ICT Manager for a 6-month contract in Pretoria. The candidate will lead the ICT strategy alignment with business goals, manage the ICT budget, and oversee service delivery. Minimum qualifications include a BCom in IT Management and 8+ years of management experience. Strong skills in ICT Service Delivery, Infrastructure Design, and Project Management are essential. To apply, please send your CV and latest payslip to the provided email.

Qualifications

Minimum of 8 years of management experience in ICT.
Strong understanding of budgeting and resource management.
Proven track record in leading ICT service delivery.

Responsibilities

Lead alignment of ICT strategy with business goals.
Manage the ICT budget and ensure compliance.
Motivate and guide the ICT team for efficiency.
Oversee ICT service delivery and escalation processes.
Implement best practice service management standards.

Skills

ICT Service Delivery & SLA Management

Infrastructure Design & Implementation

MS Windows 10 Pro

Project Management

Policy Development & ICT Governance

Networking Protocols & Disaster Recovery

Configuration Management & Mobile Computing

SQL

Active Directory

DHCP

DNS Administration

Mimecast

Exchange

Email Support

Virtual Hyper-V Server

SAN Support

Veeam & Symantec Backup Management

Zoom

Skype

Technology Support

LAN/WAN Maintenance

Education

National Certificate (Matric Grade 12)

BCom in Commerce and IT Management

Cyber Security Certificate

Prince 2 Project Management Certification

ITIL Service Management Foundation

MCSA 2000 & 2003 Professional

MNE (Master Network Engineer) Diploma

ANE (Associate Network Engineer) Diploma

Job description

Job Title: ICT Manager (Pretoria) - 6-month contract

Key Performance Areas

Lead alignment of ICT strategy with business goals to maximize IT investments.
Manage the ICT budget, ensuring spend remains within agreed tolerances.
Act as the primary liaison between ICT and business needs, ensuring the ICT strategy supports business objectives.
Motivate and guide the ICT team, delivering innovative solutions that drive business efficiency.
Oversee successful delivery of all ICT services, both internal and external.
Serve as the final escalation point for service issues, ensuring proactive resolution.
Chair SLA meetings and ensure ICT readiness for business change initiatives.
Ensure day‑to‑day technical solutions meet organizational goals and operational objectives.
Manage infrastructure, desktop security, Unified Communications, and mobile data.
Lead ICT security, vulnerability assessments, and maintain up‑to‑date auditing documentation.
Administer remote user security, ensuring robust service for all users.
Oversee ICT infrastructure and architecture, implementing best practice service management standards.
Manage infrastructure improvements, project planning, and risk assessment.
Ensure budget alignment and provide statistical helpdesk data.
Establish partnerships with key stakeholders and collaborate on strategic projects.
Represent the ICT function in the company's strategic transformation plans.