Information and Communication Technology (ICT) Manager

Hire Resolve; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

Hire Resolve is seeking an experienced ICT Manager to lead internal technology operations and optimization. The candidate will own the relationship with the MSP, manage operational risks, and ensure adherence to ICT policies in a dynamic environment focused on renewable energy.

Key responsibilities include managing ICT budgets, leading audits, and driving platform optimizations. A degree in Information Systems and extensive experience in senior management within ICT are essential. The position offers a competitive salary based on experience.

Qualifications

• Minimum 10–15 years in ICT, with at least 5 years in a senior management role owning IT functions.
• Proven track record managing IT operations through external MSPs and vendors.
• Demonstrated experience in ICT budget management and change governance.
• Practical experience coordinating cybersecurity remediation and IT audits.
• Energy/Renewable Energy sector experience is highly advantageous.

Responsibilities

• Own the relationship with the MSP and review performance metrics.
• Manage operational risks and ensure adherence to ICT policies.
• Serve as the internal escalation point for ICT stability.
• Drive consolidation and integration of existing platforms.
• Lead ICT audits and track risk remediation initiatives.
• Manage internal ICT budgets and software renewals.
• Lead the internal ICT team and manage direct reports.
• Provide structured reporting on performance to executive management.

Skills

Vendor & Stakeholder Governance

Financial Acumen

Cloud-First Security Literacy

Process Improvement & Resilience

Self-Leadership

Education

Degree in Information Systems, Business, Technology, or related field

Exposure to ITIL, PRINCE2, or COBIT

Tools

Excel

Job description

One of South Africa's largest Independent Power Producers (IPPs) and clean energy providers is seeking an ICT Manager / HOD-level leader to own internal technology operations and optimisation.

Responsibilities:

• MSP Governance: Own the relationship with the MSP; review performance metrics, incident trends, root causes, and SLA compliance.

• Risk & Compliance: Manage operational risks, ensure adherence to ICT policies, and oversee business continuity/disaster recovery testing.

• Service Stability: Serve as the internal escalation point to ensure a predictable, secure, and stable ICT environment.

• Platform Optimisation: Proactively drive the consolidation and integration of existing platforms (e.g., M365, collaboration tools, security posture) to reduce complexity.

• Audit & Remediation: Lead ICT audits, track risk remediation initiatives, and ensure scalability for new energy asset developments.

• Business Cases: Collaborate with the MSP to scope change requests and develop internal business cases for budget approvals.

• Roadmap Execution: Partner with the OCIO to execute the long‑term technology strategy, taking internal ownership of designated deliverables.

• Stakeholder Management: Act as a unifying presence between internal business units and outsourced vendors to manage expectations and change impacts.

• Adoption & Benefits: Ensure high user adoption, seamless change governance, and measurable business value from new initiatives.

• Budgeting: Manage internal ICT budgets, software renewals, and licensing reconciliations across Anthem entities.

• Commercial Alignment: Ensure vendor contracts and technology spend align with the approved roadmap and scale efficiently.

• People Management: Lead the internal ICT team, directly managing the Digital Transformation Lead and IT Operations Lead.

• Executive Liaison: Serve as the internal face of ICT to executive management, providing structured reporting on performance, risks, and progress.

Minimum Requirements:

• Education: Degree in Information Systems, Business, Technology, or a related field.

• Certifications: Exposure to ITIL, PRINCE2, or COBIT is highly advantageous.

• Experience:

  • Minimum 10–15 years in ICT, with at least 5 years in a senior management role owning the IT function.

  • Proven track record managing IT operations through external MSPs and vendors.

  • Demonstrated experience in ICT budget management, change governance, and operational reporting.

  • Practical experience coordinating cybersecurity remediation and IT audits (from a governance perspective).

  • Energy/Renewable Energy sector experience is highly advantageous.

Core Skills

• Vendor & Stakeholder Governance: Ability to hold providers accountable, manage commercial contracts, and navigate healthy tension lines.

• Financial Acumen: Strong capability to manage IT spend, renewals, and ROI tracking (proficiency in Excel required).

• Cloud-First Security Literacy: Broad understanding of cyber risk drivers in an M365/cloud environment to effectively govern security outcomes.

• Process Improvement & Resilience: A structured, problem‑solving mindset focused on simplification and root‑cause analysis; remains calm under pressure.

• Self-Leadership: Highly autonomous leader capable of prioritizing competing demands in a hybrid working model.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career‑changing move, apply today by emailing your CV to [e-mail]