Telecom Network Operations Analyst – Hybrid

Placements24; Benoni; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Retirement plan

Career growth

Hybrid work model

PTO

Job summary

Placements24 is seeking a vigilant Telecommunications Network Operations Analyst to join the Benoni operations center. You will monitor, manage, and optimize the company’s extensive network, ensuring high availability and proactive issue resolution, with a hybrid on-site/remote work arrangement in Benoni, Gauteng.

The role requires a Bachelor's degree and at least 3 years in telecom network operations, plus experience with Nagios, Zabbix or SolarWinds, and scripting for automation.

Qualifications

• Bachelor's degree required in Computer Science, IT, Telecommunications, or related field.
• Minimum of 3 years of experience in telecommunications network operations or similar role.
• Proficiency with network monitoring tools such as Nagios, Zabbix, SolarWinds.
• Strong understanding of TCP/IP, routing protocols and network architectures.
• Experience troubleshooting connectivity, performance and stability issues.

Responsibilities

• Monitor network performance, availability, and utilization with advanced monitoring tools.
• Identify, diagnose, and resolve network issues promptly.
• Respond to alerts and perform root-cause analysis for recurring problems.
• Collaborate with engineering and support teams for changes and upgrades.
• Maintain network documentation, incident logs, troubleshooting guides, and configurations.
• Generate reports on performance, uptime, and incident trends.
• Ensure SLA adherence for network services.
• Participate in on-call rotations for 24/7 support.
• Contribute to process and tool improvements in network ops.

Skills

Network operations

Analytical thinking

Communication

Scripting (Python, Bash)

On-call / shift work

Education

Bachelor's degree in Computer Science, IT, Telecommunications, or related field

Tools

Nagios

Zabbix

SolarWinds

Job description

Placements24 is seeking a vigilant Telecommunications Network Operations Analyst to join the Benoni operations center. You will monitor, manage, and optimize the company’s extensive network, ensuring high availability and proactive issue resolution, with a hybrid on-site/remote work arrangement in Benoni, Gauteng.

The role requires a Bachelor's degree and at least 3 years in telecom network operations, plus experience with Nagios, Zabbix or SolarWinds, and scripting for automation.