Hybrid Social Media & Community Manager | E‑commerce Growth

Placements24; Gqeberha; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid working arrangement

Professional development opportunities

Job summary

Placements24 in Port Elizabeth, Eastern Cape, is seeking a creative Social Media & Community Manager to build and engage our online community, manage accounts across platforms, and drive traffic and conversions to our ecommerce store. You will craft compelling content, monitor trends, and collaborate with the ecommerce team in a hybrid work setup.

You will nurture influencer partnerships, analyze performance metrics, and translate social media engagement into tangible business results.

Qualifications

• 2–4 years experience as Social Media/Community Manager.
• Strong content creation including copywriting, basic design, and video editing.
• Experience with social media management and analytics tools.

Responsibilities

• Develop and implement a social media strategy aligned with e-commerce goals and brand objectives.
• Create engaging, high-quality content (text, image, video) for all social media platforms (e.g., Facebook, Instagram, Twitter, Pinterest, TikTok).
• Manage the day-to-day operations of social media accounts, including scheduling posts, monitoring feeds, and responding to comments and messages.
• Build and nurture an online community, fostering positive engagement and brand loyalty.
• Monitor social media trends and identify opportunities for campaigns and content innovation.
• Analyze social media performance metrics and report on key insights, making recommendations for optimization.
• Collaborate with the e-commerce team to ensure consistent brand messaging and integrated marketing campaigns.
• Manage influencer collaborations and partnerships to expand reach and credibility.
• Stay updated on platform best practices and algorithm changes.

Skills

Social media strategy

Content creation

Community management

Copywriting

Graphic design

Video editing

Analytics tools

Tools

Hootsuite

Buffer

Sprout Social

Job description

Placements24 in Port Elizabeth, Eastern Cape, is seeking a creative Social Media & Community Manager to build and engage our online community, manage accounts across platforms, and drive traffic and conversions to our ecommerce store. You will craft compelling content, monitor trends, and collaborate with the ecommerce team in a hybrid work setup.

You will nurture influencer partnerships, analyze performance metrics, and translate social media engagement into tangible business results.